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Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
ShareX - ShareX is a free and open source program that lets you capture or record any area of your screen...
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
Greenshot - Greenshot is a free and open source screenshot tool that allows annotation and highlighting using the built-in image editor.
HelpScout - Help Scout is a simple, straightforward way to provide excellent support
LightShot - The fastest way to take a customizable screenshot.