parcelLab is the leading Operations Experience Management platform globally.
We bring people and brands closer together by closing the experience gap post-sales and beyond, transforming operational complexity into opportunities to outperform for global brands such as IKEA, Bose, Puma, Farfetch and Nespresso.
For brands, that means more chances to create relationships that last. And for the people that buy from them, it means turning mundane operational moments into moments of joy.
Opencast - Opencast is an open source solution for automated video capture and distribution at scale.
Sendcloud - The all-in-one shipping platform for e-commerce
Panopto - Panopto is the leading online video platform for businesses and universities. Easily create, host, search, share, and stream videos across your organization.
PAQATO - The PAQATO After-Sales Experience Platform is the growth driver that makes online stores successful for tomorrow.
Kaltura - Video solutions for media, service providers, enterprises, and education - OTT TV, Webcasting, Enterprise YouTube, VPaaS – live and VOD.
AfterShip - AfterShip is the shipment tracking API for ecommerce businesses and marketplaces.