Software Alternatives & Reviews

Enghouse Interactive VS parcelLab

Compare Enghouse Interactive VS parcelLab and see what are their differences

Enghouse Interactive logo Enghouse Interactive

Unlock the power of your contact center with Enghouse Interactive.

parcelLab logo parcelLab

Our Operations Experience Management platform unlocks the potential of the post-sales experience, revolutionizing how people interact with your brand.
  • Enghouse Interactive Landing page
    Landing page //
    2022-12-14
  • parcelLab Landing page
    Landing page //
    2023-05-05

parcelLab is the leading Operations Experience Management platform globally.
We bring people and brands closer together by closing the experience gap post-sales and beyond, transforming operational complexity into opportunities to outperform for global brands such as IKEA, Bose, Puma, Farfetch and Nespresso.
For brands, that means more chances to create relationships that last. And for the people that buy from them, it means turning mundane operational moments into moments of joy.

parcelLab

$ Details
paid
Platforms
REST API Web Browser Cross Platform Shopify Wordpress Magento WooCommerce Salesforce SAP Oracle Zendesk Freshdesk Trustpilot
Release Date
2014 August

Enghouse Interactive videos

(EN) Enghouse Interactive - Presence SmartCloud

parcelLab videos

parcelLab in one minute

More videos:

  • Tutorial - How to drive 1687% more engagement than regular marketing? - Angus from parcelLab at eCommerce Expo
  • Review - The Largest Untapped Marketing Channel with Katharine Biggs - parcelLab

Category Popularity

0-100% (relative to Enghouse Interactive and parcelLab)
Communication
100 100%
0% 0
Shipping and Tracking
0 0%
100% 100
Enterprise Communication
100 100%
0% 0
eCommerce
0 0%
100% 100

User comments

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What are some alternatives?

When comparing Enghouse Interactive and parcelLab, you can also consider the following products

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Sendcloud - The all-in-one shipping platform for e-commerce

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

PAQATO - The PAQATO After-Sales Experience Platform is the growth driver that makes online stores successful for tomorrow.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

AfterShip - AfterShip is the shipment tracking API for ecommerce businesses and marketplaces.