Software Alternatives, Accelerators & Startups

Engati VS parcelLab

Compare Engati VS parcelLab and see what are their differences

Engati logo Engati

Adopt the power of automation and AI to engage billions of customers across the globe with the help of Chat Bot and Live Chat options.

parcelLab logo parcelLab

Our Operations Experience Management platform unlocks the potential of the post-sales experience, revolutionizing how people interact with your brand.
  • Engati Landing page
    Landing page //
    2023-10-07

Engati is a one-stop platform for delighted customers. With our intelligent bots, we help you create the smoothest of Customer Experiences. And now, we're helping you find those customers too. The award-winning Marketing Automation platform, LeadMi, received some major upgrades and joined our family as Engati Acquire. https://youtu.be/aw1YfynL_4w https://youtu.be/L-qz6QzfAXk

  • parcelLab Landing page
    Landing page //
    2023-05-05

parcelLab is the leading Operations Experience Management platform globally.
We bring people and brands closer together by closing the experience gap post-sales and beyond, transforming operational complexity into opportunities to outperform for global brands such as IKEA, Bose, Puma, Farfetch and Nespresso.
For brands, that means more chances to create relationships that last. And for the people that buy from them, it means turning mundane operational moments into moments of joy.

parcelLab

Pricing URL
-
$ Details
paid
Platforms
REST API Web Browser Cross Platform Shopify Wordpress Magento WooCommerce Salesforce SAP Oracle Zendesk Freshdesk Trustpilot
Release Date
2014 August

Engati videos

Engati Chatbot Platform Review | Best bot platform according to customers

More videos:

  • Review - Engati Chatbot Platform - FAQ(s)

parcelLab videos

parcelLab in one minute

More videos:

  • Tutorial - How to drive 1687% more engagement than regular marketing? - Angus from parcelLab at eCommerce Expo
  • Review - The Largest Untapped Marketing Channel with Katharine Biggs - parcelLab

Category Popularity

0-100% (relative to Engati and parcelLab)
Chatbots
100 100%
0% 0
Shipping and Tracking
0 0%
100% 100
Business & Commerce
100 100%
0% 0
eCommerce
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Engati and parcelLab

Engati Reviews

  1. User friendly chatbot platform

    Engati is a no code chatbot platform which has an extremely user friendly interface and is also reasonably priced

    ๐Ÿ‘ Pros:    User friendly interface|Reasonable pricing
  2. Train your bot fast

    You can train your chatbot really fast with Engati. Don't need to manually add FAQs, just upload your knowledge-base and their DocuSense technology pulls answers to your users' questions.

    ๐Ÿ‘ Pros:    Multi-channel deployment|No coding required|Easy integration|Multilingual|Easy user interface|Support team always ready|Knowledge base|Multi user product
  3. Easy, Efficient, Value for money

    Been using Engati for over a year now. Had no issues. Their customer support is great and I haven't faced any downtime as of yet. The integrations are top notch and very surprising for the price that they are offering all of it. The best part about it all is that all of this with no coding involved.

    ๐Ÿ Competitors: Kore.ai, ManyChat
    ๐Ÿ‘ Pros:    Easy to use|Great value for the money|Great integrations|No coding required|Great customer support

parcelLab Reviews

We have no reviews of parcelLab yet.
Be the first one to post

What are some alternatives?

When comparing Engati and parcelLab, you can also consider the following products

Agentbot - Agentbot is a Conversational AI Chatbot that enables you to automate, communicate and fix issues quickly with AI technology through Chatbots.

Sendcloud - The all-in-one shipping platform for e-commerce

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

PAQATO - The PAQATO After-Sales Experience Platform is the growth driver that makes online stores successful for tomorrow.

Rapiwha - Rapiwha provides an all-in-one WhatsApp API for businesses to grow without loss.

AfterShip - AfterShip is the shipment tracking API for ecommerce businesses and marketplaces.