parcelLab is the leading Operations Experience Management platform globally.
We bring people and brands closer together by closing the experience gap post-sales and beyond, transforming operational complexity into opportunities to outperform for global brands such as IKEA, Bose, Puma, Farfetch and Nespresso.
For brands, that means more chances to create relationships that last. And for the people that buy from them, it means turning mundane operational moments into moments of joy.
ClickSend - ClickSend builds communication software and tools for businesses. We offer SMS, MMS, Voice, Email, Online Mail and even Fax. All accessed via our Dashboard, app, flexible API or integrations.
Sendcloud - The all-in-one shipping platform for e-commerce
Infobip - A2P messaging platform for enterprises, resellers & mobile operators with global network coverage.
PAQATO - The PAQATO After-Sales Experience Platform is the growth driver that makes online stores successful for tomorrow.
Teckst - Teckst is a cloud-based SMS marketing tool and two-way texting solution designed for contact centers and customer service companies.
AfterShip - AfterShip is the shipment tracking API for ecommerce businesses and marketplaces.