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Engage.so VS Papercups

Compare Engage.so VS Papercups and see what are their differences

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Engage.so logo Engage.so

All-in-one Customer Engagement and Automation Tool for SaaS

Papercups logo Papercups

Open source live customer chat
  • Engage.so Landing page
    Landing page //
    2023-11-26

Engage and support customers via email, SMS, push notifications, website banners, live chat, and more.

  • CRM: Manage, track, and view customer engagement and data.
  • Customer Segmentation: Group customers automatically based on data.
  • Multichannel campaigns: Send personalized campaigns via email, SMS, Push Notifications, and more.
  • Automation: Automate engagement through the user's journey.
  • Help Center: Create and manage a help center for your site.
  • Shared Inbox: Manage email and other communication tools as a team.
  • Subscription forms and Pages: Create forms and landing pages for conversion.
  • Banners: Display targeted notifications in-app.
  • Transactional messaging: Send emails, SMS, and push notifications from your app.
  • Papercups Landing page
    Landing page //
    2022-02-06

Engage.so

Website
engage.so
Pricing URL
Official Engage.so Pricing
$ Details
freemium $50.0 / Monthly (2 team members, 5000 monthly active customers)
Platforms
Browser REST API
Edit details

Papercups

Website
papercups.io
Pricing URL
Official Papercups Pricing
$ Details
-
Platforms
-
Edit details

Engage.so features and specs

  • Customer Segmentation: Yes
  • Campaigns: Yes (Email, SMS, Push notifications on mobile, In-app messaging on web)
  • Automations: Yes
  • Integrations: Yes
  • Multichannel Messaging: Yes

Papercups features and specs

No features have been listed yet.

Engage.so videos

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What is Engage?

Papercups videos

No Papercups videos yet. You could help us improve this page by suggesting one.

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Category Popularity

0-100% (relative to Engage.so and Papercups)

Engage.so

Papercups

Design Tools
100 100%
Design Tools
0% 0
Customer Support
0 0%
Customer Support
100% 100
Productivity
100 100%
Productivity
0% 0
CRM
0 0%
CRM
100% 100

User comments

Share your experience with using Engage.so and Papercups. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, Papercups should be more popular than Engage.so. It has been mentiond 8 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Engage.so mentions (3)

  • Anyone here doing email marketing for events?
    PS: I run Engage and you can give it a shot as well. I will be happy to answer your questions. Source: about 2 years ago
  • How does your SaaS handle transactional vs promotional emails?
    Plug: If you are looking for a service to manage your transactional emails (we support Amazon SES, Mailgun, Sendgrid...) and create message automation/sequences, check out engage.so. Source: over 2 years ago
  • How is it possible to set up a front end subscription purchase followed by a secondary offer like an up sell. I would like the user to insert payment details on the front end offer and click a yes button for the secondary offer, (rather than adding billing details twice)
    Create automation/trigger for a secondary offer (plug: you can use a tool like Engage to track customer events and use that to trigger an upsell). Source: over 2 years ago

Papercups mentions (8)

  • Adding live chat support for Flutter Web
    I'd give https://papercups.io a try, they have a native flutter chat widget (last I checked the only live support native flutter package). Source: about 1 year ago
  • AMA – My bootstrapped Notion-2-Help Center SaaS just hit 3000 MRR allowing me to going full-time indie
    HelpKit does have a widget that you can embed on your own site. HelpKit itself has a built in email contact integration. If you want a live chat widget with HelpKit, the widget allows you to hook up one of many live chat providers… One of them called Papercups is actually fully free to use such as Tawk + more privacy friendly :). Source: almost 2 years ago
  • If a web site need an chat option as a feature
    If chat means just "customer should be able to chat directly with our employees" for you, then something like chatwoot or papercups should do the job. Basically just a chat widget you can drop into your site where customers can message you. Source: about 2 years ago
  • Ask HN: Which open source versions of SaaS would you like to see?
    No affiliation, but have you looked at https://papercups.io/ ? They are also OSS: https://github.com/papercups-io/papercups. - Source: Hacker News / about 2 years ago
  • What is the most expensive SaaS you spend on at your company?
    Yeah, it's kinda crazy. I'm considering just inhousing to https://papercups.io/ and save a bunch of money each month. Source: almost 3 years ago
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What are some alternatives?

When comparing Engage.so and Papercups, you can also consider the following products

Customer.io - We make it easy to send emails triggered by user behavior. Build, measure and improve your emails to activate and retain users

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Clerk Chat - SMS for Slack

Drift - A messaging app that helps you grow your business.

Vero - Email platform for product, marketing and engineering teams

Crisp Chat - Multi-channel customer support software

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