Software Alternatives, Accelerators & Startups

EnableX CPaaS VS Preferred Patron

Compare EnableX CPaaS VS Preferred Patron and see what are their differences

EnableX CPaaS logo EnableX CPaaS

Build smarter and meaningful communications at every touchpoint across the customer journey.

Preferred Patron logo Preferred Patron

Preferred Patron is the top Customer Loyalty Software Program for businesses in any industry of any size.
Visit Website
  • EnableX CPaaS Landing page
    Landing page //
    2023-10-12

EnableX Communications API is a versatile and customizable platform that enables businesses to build and optimize smarter, meaningful communications across the entire customer journey. With its modular design, the platform offers a wide range of communication channels, including programmable video, voice, SMS, WhatsApp, and FaceAI. It empowers developers to embed live video calls, create one-to-one or group video calls, and conduct interactive video broadcasts. The platform ensures always-on conversations by enabling in-app and off-app engagement, seamless switching between communication channels, and connectivity across 100+ countries. It is built for developers, supporting multiple programming languages and working on various platforms, including iOS, Android, and web browsers. EnableX is trusted by businesses worldwide for its carrier-grade, scalable, and reliable platform, transparent pricing, and dedicated support team.

  • Preferred Patron Contact Us
    Contact Us //
    2024-02-09
  • Preferred Patron Dashboard
    Dashboard //
    2024-02-09
  • Preferred Patron Promotion Management
    Promotion Management //
    2024-02-09
  • Preferred Patron Email Designer
    Email Designer //
    2024-02-09
  • Preferred Patron Gift Card Management
    Gift Card Management //
    2024-02-09
  • Preferred Patron Mobile Portal
    Mobile Portal //
    2024-02-09
  • Preferred Patron Landing page
    Landing page //
    2023-07-06

Discover the power of customer loyalty with Preferred Patron Loyalty, LLC., the premier provider of cutting-edge Customer Loyalty Programs, Customer Engagement Programs, and Gift Card Programs. Trusted by businesses across the United States, Canada, and beyond, we specialize in customizable white-labeled/branded loyalty solutions tailored to your unique needs.

With our advanced capabilities, including the ability to recognize spending patterns and track visits, Preferred Patron Loyalty programs are designed to drive customer retention and fuel business growth. Harness the strength of omni-channel communications through SMS, email, and app messaging to engage customers seamlessly across every touchpoint.

Elevate your brand and cultivate lasting customer relationships with Preferred Patron Loyalty, LLC. Explore our comprehensive loyalty solutions today.

EnableX CPaaS

Website
enablex.io
$ Details
paid Free Trial $0.04 (per minute per user)
Platforms
Video Voice SMS WhatsApp WebRTC
Release Date
2019 January

Preferred Patron

$ Details
paid $149.0 / Monthly (Small Biz Edition - White labeled (5,000 Active Member Limit))
Platforms
Windows Web Cloud Mac PC Mobile Tablet Kiosk
Release Date
1997 April

EnableX CPaaS features and specs

  • Omni-channel Experience: Yes
  • Reliable and secure : Yes
  • In-App Engagement: Yes
  • Programmable Video, Voice, SMS: Yes
  • Connect at Scale : Yes
  • Develop In Any Programming Language. Deploy On Any Cloud: Yes
  • Supports multiple programming languages : Yes

Preferred Patron features and specs

  • Marketing: Yes
  • SMS Text Messaging: Yes
  • Email Marketing: Yes
  • Digital Rewards Management: Yes
  • Points System: Yes
  • Promotion Management: Yes

EnableX CPaaS videos

EnableX- a best in class CPaaS for business communications

Preferred Patron videos

Preferred Patron Loyalty Promotional Video

More videos:

  • Demo - Preferred Patron Loyalty

Category Popularity

0-100% (relative to EnableX CPaaS and Preferred Patron)
Voice And SMS
100 100%
0% 0
Marketing Platform
0 0%
100% 100
Video Platform
100 100%
0% 0
Loyalty Marketing
0 0%
100% 100

Questions and Answers

As answered by people managing EnableX CPaaS and Preferred Patron.

What makes your product unique?

EnableX CPaaS's answer

EnableX CPaaS stands out due to its comprehensive communication services, developer-friendly approach, global reach, and commitment to security and compliance. EnableX CPaaS is the only platform to provide Video, Voice, and SMS in one place, a truly omnichannel platform

Preferred Patron's answer:

Preferred Patron Customer Loyalty stands out due to its comprehensive and customizable approach to building and maintaining customer relationships. Unlike other loyalty programs, Preferred Patron offers:

  1. White-labeled/branded loyalty solutions: Businesses can tailor the program to match their brand identity, enhancing brand loyalty among customers.

  2. Advanced capabilities: Preferred Patron's ability to recognize spending patterns and track visits allows businesses to gain valuable insights into customer behavior, enabling targeted marketing and personalized rewards.

  3. Omni-channel communications: Through SMS, email, and app messaging, Preferred Patron facilitates seamless communication with customers across multiple channels, ensuring consistent engagement and enhancing the overall customer experience.

  4. Extensive reach: Preferred Patron Loyalty programs are not limited to specific regions, as they serve businesses throughout the United States, Canada, and abroad, providing a global solution for businesses looking to foster customer loyalty and drive growth.

In summary, Preferred Patron Customer Loyalty stands out for its flexibility, advanced features, and global reach, making it a unique and powerful tool for businesses seeking to build strong, lasting relationships with their customers.

Why should a person choose your product over its competitors?

EnableX CPaaS's answer

Comprehensive Communication Services: EnableX CPaaS provides a wide range of communication services, including video and voice calling, SMS, and messaging, all under one roof. This saves businesses the hassle of dealing with multiple vendors and offers a seamless, integrated solution. Reliability and Scalability: EnableX is built on a robust and reliable infrastructure. It can scale easily to accommodate a growing user base and traffic, ensuring that your communications are always available, even during high-demand situations. Global Reach: EnableX offers extensive global reach, enabling you to connect with customers and clients all over the world. With data centers strategically located, it ensures low-latency communication, which is vital for a positive user experience. Developer-Friendly: EnableX CPaaS provides a developer-friendly platform with APIs, SDKs, and documentation, making it easy for businesses to customize and integrate communication features into their applications. It empowers developers to create unique and tailored communication experiences. Security and Compliance: EnableX places a strong emphasis on security, adhering to industry standards and regulations. This is crucial, especially in sectors like healthcare and finance, where data security and compliance are paramount. Cost-Effective: EnableX offers competitive pricing, and its pay-as-you-go model allows businesses to manage their communication costs efficiently. This flexibility is valuable, especially for startups and small businesses. Support and Community: EnableX provides excellent customer support, ensuring that businesses have access to help when needed. Additionally, the EnableX community and resources such as forums and knowledge bases can aid in problem-solving and innovation. Innovative Features: EnableX constantly updates its platform with new features and technologies, ensuring that businesses have access to the latest advancements in communication technology. Quality and Performance: EnableX offers high-quality video and audio communication, which is essential for creating engaging and interactive user experiences. The platform is designed to provide excellent performance, even in low-bandwidth environments. Ease of Integration: EnableX is designed to integrate seamlessly with various third-party services and applications, making it a versatile choice for businesses looking to enhance their existing workflows with communication features.

Preferred Patron's answer:

A person should choose Preferred Patron Customer Loyalty over its competitors for several compelling reasons:

Customization: Preferred Patron offers fully customizable white-labeled/branded loyalty solutions, allowing businesses to tailor the program to their unique brand identity and customer preferences. This level of customization sets Preferred Patron apart from competitors, ensuring a loyalty program that truly reflects the brand and resonates with customers.

Advanced Features: Preferred Patron's loyalty platform boasts advanced capabilities such as recognizing spending patterns and tracking visits, providing businesses with valuable insights into customer behavior. These features enable targeted marketing strategies and personalized rewards, fostering deeper customer engagement and loyalty.

Omni-Channel Communication: Preferred Patron facilitates seamless communication with customers across multiple channels including SMS, email, and app messaging. This omni-channel approach ensures consistent engagement with customers, enhancing their overall experience and increasing the effectiveness of loyalty campaigns.

Global Reach: With operations spanning across the United States, Canada, and abroad, Preferred Patron offers a global solution for businesses looking to implement effective customer loyalty programs. This extensive reach sets Preferred Patron apart, providing businesses with the flexibility to expand their customer base and drive growth internationally.

Proven Track Record: Preferred Patron has established itself as a leading provider of customer loyalty solutions, trusted by businesses of all sizes and industries. With a track record of success and a dedicated support team, Preferred Patron offers reliability and expertise that competitors may not match.

Overall, Preferred Patron Customer Loyalty stands out as the preferred choice for businesses seeking a customizable, advanced, and globally-scalable loyalty program that delivers tangible results in customer retention and growth.

How would you describe your primary audience?

EnableX CPaaS's answer

Our primary CPaaS clients are a diverse mix of businesses spanning various industries. They include healthcare providers, e-commerce platforms, educational institutions, customer service centers, and financial organizations. This diversity reflects the versatility of our CPaaS solutions, which cater to a wide range of communication needs and use cases.

Preferred Patron's answer:

Preferred Patron's primary audience consists of businesses across various industries, including retail, hospitality, healthcare, and service-based sectors. These businesses are seeking to enhance customer loyalty, drive repeat purchases, and foster long-term relationships with their clientele. Preferred Patron's solutions cater to both small businesses and large enterprises, providing customizable loyalty programs that can be tailored to meet the specific needs and branding requirements of each business. Additionally, Preferred Patron's omni-channel communication capabilities appeal to businesses looking to engage with their customers across multiple touchpoints, including SMS, email, and app messaging. Overall, Preferred Patron's primary audience comprises businesses that prioritize customer retention, growth, and personalized engagement strategies to stay competitive in their respective markets.

What's the story behind your product?

EnableX CPaaS's answer

EnableX is a Singapore based, global, full-stack communications platform and solutions provider that enables developers and businesses deliver a holistic omnichannel experience to their consumers.

Backed by a team of over 50 passionate technologists, it empowers Fortune 500 companies as well as start-ups across the globe through its interactive and highly engaging customer experience platform.

Founded in 2017, the company has established a strong presence across APAC, US, and Europe, serving customers from a diverse industries including Healthcare, Telecom, BFSI, Education, Retail, and E-commerce. Based on its future forward innovations, EnableX.io has forged strong and strategic partnerships with large SI’s and GSI’s across the world.

An industry first, EnableX.io is offered both as a cloud and on-premise CPaaS platform. It helps companies take their solutions to different market segments. These include telcos and service providers, enterprises looking at the private deployment of CPaaS due to regulatory and data privacy requirements, and the developer community at large. Its full-stack CPaaS service empowers businesses to deploy omnichannel communication (Video, Voice, SMS, and Messaging) across devices and platforms. From one-to-one chats to large-scale broadcasts, EnableX.io makes communications smarter, flexible and more personal, helping enterprises stay ahead in the digital world. EnableX.io’s value proposition is its ability to innovate, which is evident from the recent launches of the most powerful and flexible DIY Visual Builder for Real-time Communication and FaceAI – an advanced AI-driven emotion analysis API.

Headquartered in Singapore, vCloudx has teams in Singapore, Japan, Delhi, Paris and Bangalore.

Preferred Patron's answer:

The story behind Preferred Patron Customer Loyalty begins with a vision to revolutionize customer loyalty programs and engagement strategies for businesses worldwide. Founded by a team of passionate entrepreneurs with a deep understanding of the importance of customer retention and brand loyalty, Preferred Patron was established to address the evolving needs of businesses in an increasingly competitive market landscape.

Driven by the belief that traditional, one-size-fits-all loyalty programs were no longer sufficient to meet the demands of modern consumers, Preferred Patron set out to develop innovative, customizable solutions that would empower businesses to build meaningful connections with their customers. Through extensive research, technological innovation, and a commitment to excellence, Preferred Patron emerged as a leading provider of customer loyalty programs, customer engagement solutions, and gift card programs.

Preferred Patron's journey has been marked by continuous growth, fueled by a dedication to delivering tangible results for its clients and a relentless pursuit of innovation. By leveraging advanced capabilities such as recognizing spending patterns, tracking visits, and omni-channel communication, Preferred Patron has helped businesses across a diverse range of industries enhance customer retention, drive revenue growth, and differentiate themselves in the marketplace.

Today, Preferred Patron Customer Loyalty stands as a testament to the power of vision, innovation, and a customer-centric approach. With a strong reputation for reliability, effectiveness, and unparalleled support, Preferred Patron continues to empower businesses to thrive in an increasingly competitive business environment while fostering lasting relationships with their customers.

Which are the primary technologies used for building your product?

EnableX CPaaS's answer

The primary technologies used for building EnableX CPaaS products include APIs (Application Programming Interfaces), SDKs (Software Development Kits), WebRTC (Web Real-Time Communication), and cloud infrastructure.

Preferred Patron's answer:

The primary technologies used for building the Preferred Patron product include a combination of robust programming languages, database management systems, and modern communication protocols. These technologies are chosen to ensure scalability, security, and seamless integration with various business environments. Some of the key technologies utilized by Preferred Patron include:

Programming Languages: Preferred Patron leverages languages such as Java, Python, and JavaScript for developing the backend infrastructure, implementing algorithms, and creating web-based applications.

Database Management Systems (DBMS): Preferred Patron utilizes relational database management systems (RDBMS), like SQL Server, to store and manage vast amounts of customer data, transaction records, and loyalty program information securely.

Cloud Computing: Preferred Patron utilizes cloud computing platforms to host its applications, databases, and other services, ensuring scalability, reliability, and flexibility for its clients.

Web Development Frameworks: Preferred Patron employs popular web development frameworks like React.js andAngular.js for building intuitive and responsive user interfaces, enabling seamless interaction with the loyalty program platform across various devices.

Communication Protocols: To facilitate omni-channel communication with customers, Preferred Patron integrates various communication protocols such as SMS (Short Message Service), email, and app messaging APIs (Application Programming Interfaces) into its platform.

Security Technologies: Preferred Patron employs industry-standard security technologies such as SSL/TLS encryption, secure authentication mechanisms, and data encryption protocols to protect sensitive customer information and ensure compliance with data privacy regulations.

By leveraging these cutting-edge technologies, Preferred Patron delivers a robust and feature-rich customer loyalty platform that empowers businesses to engage with their customers effectively, drive loyalty, and achieve sustainable growth.

Who are some of the biggest customers of your product?

EnableX CPaaS's answer

PayTM, Deloitte, TATA AIA, Rubix

Preferred Patron's answer:

Preferred Patron serves businesses across various industries, including retail, hospitality, healthcare, and service-based sectors. Some of the notable clients in these industries who have implemented Preferred Patron's loyalty programs and solutions include:

Retail Chains: Large retail chains or franchises seeking to enhance customer retention and drive repeat purchases.

Hospitality Businesses: Hotels, resorts, and restaurants looking to reward loyal guests and encourage repeat visits.

Healthcare Providers: Medical clinics, dental practices, and healthcare facilities aiming to improve patient loyalty and satisfaction.

Service-Based Businesses: Gyms, spas, salons, and other service-oriented businesses focused on building long-term relationships with their clients.

While specific names of the biggest customers may not be publicly disclosed, Preferred Patron's client portfolio includes a mix of small businesses and large enterprises across these industries, all benefiting from the customizable loyalty programs and advanced engagement solutions provided by Preferred Patron. For the most up-to-date information on Preferred Patron's customers, it's recommended to contact the company directly or refer to their official announcements and press releases.

User comments

Share your experience with using EnableX CPaaS and Preferred Patron. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare EnableX CPaaS and Preferred Patron

EnableX CPaaS Reviews

We have no reviews of EnableX CPaaS yet.
Be the first one to post

Preferred Patron Reviews

Top Restaurant Loyalty Software Options for 2023
Preferred Patron is a popular loyalty platform for restaurants, thanks to advanced features and customization options. You can use the platform to communicate with your customers and control how your customers receive benefits.
16 Best Customer Loyalty Software of 2024: Compared
Preferred Patron Loyalty is best known for their incentivization tools to retarget repeat customers. This customer loyalty software helps you develop promotions, manage loyalty customers, create gift cards, and utilize multi-channel marketing. Their software can handle all types of promotions, including customer appreciation, cash-back promos, referrals, mystery rewards, and...
Source: thecxlead.com
Customer Loyalty Program Software and Apps
The Preferred Patron Loyalty solution has evolved since 1997 into a cloud-hosted SaaS model. Depending on the package you opt for, Preferred Patron offers multiple tiered-rewards programs with intelligent automatic advancement between tiers, unlimited incentive campaigns, product-based point accruals, and bounce-back incentives. In addition, enterprise-level businesses can...
Top 10 Honorable Reward Programs For Small Businesses in 2024
Preferred Patron Loyalty is a customer loyalty and gift card program software designed to serve enterprises of any size, especially to create reward programs for small businesses. This platform can help business owners create loyalty-centric business rules by capturing all necessary customer data such as demographics, purchase behaviors and customer communications.
Restaurant Loyalty Programs: A Comprehensive Guide
Preferred Patron, a loyalty marketing software, fosters relationships, improves repeat visits and boosts consumer spending. Unlike other loyalty programs for restaurants, this program lets you set up your mobile app around your brand. The loyalty program works best because it prioritizes communication with consumers.
Source: www.posist.com

What are some alternatives?

When comparing EnableX CPaaS and Preferred Patron, you can also consider the following products

Twilio - Brings voice and messaging to your web and mobile applications.

Clutch - November 24th, 2017 - Clutch and Weathermaker Music have prepared three very special Clutch limited edition vinyl collector picture discs. The third in the series “Pitchfork & Lost Needles” is available today.

Agora - A special place for your podcasts

Annex Cloud - Reward customers for completing traditional actions such as purchasing, as well as for taking...

Vonage - Vonage is a cloud-based all-in-one VoIP software solution designed for multiple industries such as accounting, healthcare, finance and marketing etc.

Five Stars - Discover millions of rewards from thousands of local businesses.