What are some alternatives?
When comparing Eloquent Library and KronoDesk, you can also consider the following products
Mandarin Library Automation - Mandarin Library Automation helps librarians and teachers to bring relevant, current information to libraries and classrooms.
Bitrix24 - Bitrix24 is a free (for small businesses) social enterprise platform. It is a united work space which handles the many aspects of daily operations and tasks. Create your own social intranet in minutes!
SLIM21 - Library Management
ZenDesk - Zendesk is a beautiful, lightweight help-desk solution.
LibraryH3lp - LibraryH3lp provides a flexible, affordable customer service software platform for libraries, educators, and non-profits that combines website chat, texting, email, and knowledge bases.
Zoho Desk - Industry's first context-aware Helpdesk Software