eloquens.ai
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Eloquens AI is redefining how businesses manage inbound email by automating responses with lightning-fast precision. It covers sales@, support@, and technical@ inboxes, ensuring every inquiry gets answered in minutes. Using AI trained on your company’s language and processes, Eloquens AI delivers responses that feel human. This tool is part of IgniteTech’s AI-first evolution, which began in 2024 with a focus on innovation and speed. As the company built out its AI platform, Eloquens AI became a cornerstone product. It eliminates long wait times for customers and increases team productivity. Businesses now have a scalable solution for round-the-clock email management.
Tidio is a customer service software suite and marketing platform that integrates help desk, live chat, AI chatbots, AI agents, and email automation to enhance customer engagement for businesses of all sizes.
Designed for e-commerce, SaaS, and service-oriented companies, Tidio helps businesses provide real-time support, streamline communication, and increase conversions. With AI-driven chatbots, it automates responses, resolves common queries, and collects leads, reducing the workload on support teams. It also offers multi-channel messaging, allowing businesses to manage conversations from email, Messenger, and Instagram in one place.
With Lyro, Tidio's agentic AI for customer service, businesses can achieve up to a 64% resolution rate. Save time, money, and get more done without overextending your team.
Tidio’s intuitive interface, drag-and-drop chatbot builder, and integrations with platforms like Shopify, WordPress, and Zapier make it easy to deploy. Its analytics and visitor tracking features provide insights to improve engagement. With customizable widgets and a mobile app, Tidio ensures businesses stay connected with customers 24/7, improving customer satisfaction and sales.
All plans come with a free 7-day trial. No credit card required.
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Tidio's answer:
Tidio's answer:
eloquens.ai's answer
Eloquens AI is the only AI tool built specifically to manage and reply to inbound business emails — like sales@, support@, and technical@ — in under 5 minutes, 24/7.
Unlike generic AI assistants or email tools, it’s purpose-built for scale, speed, and brand-aligned responses across multiple inboxes. It doesn’t just auto-reply — it understands intent, mimics human tone, and evolves with your business.
Eloquens AI lives at the intersection of automation, communication, and personalization — making it a true game-changer for teams that can’t afford slow replies or inconsistent messaging.
Tidio's answer:
Tidio is consistently considered the easiest o use customer service tool on the market. No code, plug and play. Launch your live chat/chatbot widget with a single line of code. Integrate with your tools with one click. Turn it on in Shopify and WordPress by installing the extensions. Train Lyro by simply uploading your FAQs and knowledge base. What's most important, however, is Lyro—Tidio's AI agent for customer service capable of achieving up to 64% resolution rates, no development required.
eloquens.ai's answer
Eloquens AI stands out by doing one thing exceptionally well: handling inbound business emails with speed, accuracy, and a human touch. While other tools offer generic automation or chatbots, Eloquens AI is purpose-built for critical inboxes like sales@, support@, and technical@—responding in under 5 minutes, 24/7. It delivers personalized, on-brand replies that feel like they came from your team, not a machine. For businesses that value fast, intelligent communication at scale, Eloquens AI is the clear choice.
Tidio's answer:
Tidio provides modern customer service tools for the mobile-first digital era. It's lightweight help desk allows agents to manage their workload with ease, no matter what channel they need to use (email, live chat, Messenger, lnstagram, WhatsApp). The chatbot automations are easy to set up through the visual automation flow builder. Lyro provides enterprise-grade conversational AI agency without the enterprise pricing and bloat.
Tidio's answer:
Tidio's flexibility makes it the tool of choice for businesses across the board—from SMBs to large enterprises. With its scalable, transparent pricing and multiple tiers, users can select the plan that truly fits their requirements. Thanks to Tidio's native integrations with WordPress, Shopify, and multiple other shopping platforms, Tidio has gained popularity among ecommerce and retail businesses. An increasing number of companies in tech and services are joining Tidio for its high-quality features and flexibility.
Tidio's answer:
Tidio was founded in 2013 in Szczecin, Poland by CEO Tytus Gołas. Since its inception as a live chat plugin, the project has grown and expanded into chatbot, help desk, and now AI agent solutions. Backed by series B founding amounting to more than $25,000,000, Tidio is consistently providing value to businesses and their audiences.
Signed up for the live chat features. The businesses took off and I had trouble managing all the communication. I turned Lyro on and it's solved most of the FAQs and issues without me needing to respond. Great tool! Very easy to use. Kudos for pricing that makes sense.
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