Software Alternatives, Accelerators & Startups

Element.io VS Olark

Compare Element.io VS Olark and see what are their differences

Element.io logo Element.io

Secure messaging app with strong end-to-end encryption, advanced group chat privacy settings, secure video calls for teams, encrypted communication using Matrix open network. Riot.im is now Element.

Olark logo Olark

Real-time chat and monitoring of your website visitors through Google Talk and Jabber.
  • Element.io Landing page
    Landing page //
    2023-07-20
  • Olark Landing page
    Landing page //
    2023-07-05

Element.io videos

RIOT : Riot.im : A New World Of Open Communication!

Olark videos

Olark Review: Strenghts and Weaknesses of the Live Chat Software

More videos:

  • Review - Olark review - picksaas.com

Category Popularity

0-100% (relative to Element.io and Olark)
Communication
100 100%
0% 0
Customer Support
0 0%
100% 100
Group Chat & Notifications
Live Chat
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Element.io and Olark

Element.io Reviews

18 Best Discord Alternatives 2020 | Expert Reviews
Element, formerly known as Riot, is a great alternative to Discord with many of the same features and functions. What sets Element apart is that it was created using open-source software, which allows for customization and flexibility. Element is based on a reaction-based software called Matrix, which allows you to bring other communication channels into the app as well as...
5 best secure private messengers
Neither Riot nor Matrix have been fully audited, although Olm and Megolm have been. Riot.im has been criticized the past for its rather basic user interface, but this no longer true. It still lags behind the futuristic flashiness of Wire, but Riot is now a highly capable messenger with functionality often compared to the corporate messaging workhorse, Slack.
Source: proprivacy.com
11 Alternatives to Whatsapp that Actually Respect Your Privacy
Formerly Riot.im, Element uses Matrix as a back end, and is an excellent chat app for those who like open source from end to end. Everything from the chat client, the chat protocol, and the video conferencing software are all open source, which is an important part of why Element is so respectful of your privacy. In the open source community, people are generally very...

Olark Reviews

9 Best ManyChat Alternatives & Competitors in 2024
Olark stands out thanks to its modern marketing functionalities. These include attention-grabbing interfaces and imagery. It offers features and aspects that resonate with customers. Overall, Olark is a simple, well-grounded tool that is worth considering if you run a small business or work as a solo professional.
Source: www.tidio.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
Olark is a full customer relationship management (CRM) platform. Its primary features are live chat for sales and customer support. For the latter, they offer automated chat, organized customer data insights, and live chat analytics so you can track your performance. For example, you can monitor average live chat response times.
Source: www.tidio.com
11 Best Customer Service Software & Apps You Need in 2022
Olark’s CoPilot is a chatbot that makes your support team’s jobs easier and improves the customer experience. Using AI, CoPilot can understand questions and send answers to the common ones. It can also route customers to the right agent based on their needs. One of the best parts is that Olark will build your chatbots for you so you don’t have to spend time and energy...
Source: krisp.ai
What are alternatives to LiveChat?
What are good alternatives to LivePerson, Olark, and ATG? I am looking for minimal integration with an analytic overlay and low cost.
Source: www.quora.com

Social recommendations and mentions

Olark might be a bit more popular than Element.io. We know about 1 link to it since March 2021 and only 1 link to Element.io. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Element.io mentions (1)

Olark mentions (1)

  • You don't need live chat on your website
    I think there is some nuance here that is helpful to unpack. We'd almost all agree that: 1. Things that get in the way of solving customer needs are annoying. Most modals, popups, proactive notification that don't happen at the right time. This could include chat, email capture, cookie banners, chat bots, popovers. 2. For almost every business there are some sets of customer needs that require a conversation... - Source: Hacker News / over 1 year ago

What are some alternatives?

When comparing Element.io and Olark, you can also consider the following products

Matrix.org - Matrix is an open standard for decentralized persistent communication over IP.

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

Signal - Fast, simple & secure messaging. Privacy that fits in your pocket.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Telegram - Telegram is a messaging app with a focus on speed and security. It’s superfast, simple and free.

LiveChat - LiveChat - premium live chat software. Approach customers directly on the website, make connections and drive more sales using LiveChat.