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eGain Mail VS Brevo

Compare eGain Mail VS Brevo and see what are their differences

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eGain Mail logo eGain Mail

Email response automation and management

Brevo logo Brevo

Innovative online Email Marketing solution to manage your contacts, create & send your newsletters and track your results. More than 80 000 clients. Best prices and attractive features.
  • eGain Mail Landing page
    Landing page //
    2023-09-26

eGain Mail, the pioneer in web-based email management software for customer service, helps companies manage large volumes of customer emails - free form and generated via structured web forms - responsively, effectively, and securely.

Manage and respond to customer emails (free form and web form) with automated routing, flexible workflow, agent productivity tools, and reporting. Monitor social channels (Twitter, YouTube, Facebook, and Instagram) and respond to customer inquiries.

Its secure module delivers confidential, secure content via a secure portal and a pointer to that content delivered by email or message.

When your business responds to inbound inquiries promptly and professionally every time, the exceptional customer service differentiates your company from competitors immediately. As one client said, "We could not run that business we are operating today without the (eGain) email management capability. We take it for granted now... but it’s absolutely the bedrock of what we do."

  • Brevo Landing page
    Landing page //
    2023-10-19

eGain Mail

Website
egain.com
Pricing URL
-
$ Details
paid Free Trial
Platforms
Browser Windows Android iOS iPhone
Release Date
1998 July
Edit details

Brevo

Website
sendinblue.com
Pricing URL
Official Brevo Pricing
$ Details
-
Platforms
-
Release Date
-
Edit details

eGain Mail features and specs

  • Automation: Replies
  • Workflow Management: Yes
  • Automation: Suggestions
  • Admin Console: Yes
  • Cloud-based: Yes
  • SLAs: Yes
  • Integrations: Yes
  • Analytics and Reporting: Yes - Full Reporting Platform included free in all subscriptions
  • Centralized knowledge base: Yes
  • Social replies: Yes

Brevo features and specs

No features have been listed yet.

eGain Mail videos

+ Add

eGain Mail: An Overview

Brevo videos

+ Add

Sendinblue Review - It's affordable, but is it any good?

More videos:

  • Review - SendinBlue Review - The Pros & Cons of the Newsletter Tool
  • Review - SendinBlue Review: Pros, Cons, and Alternatives

Category Popularity

0-100% (relative to eGain Mail and Brevo)

eGain Mail

Brevo

Email Management
100 100%
Email Management
0% 0
Email Marketing
0 0%
Email Marketing
100% 100
Email Automation
100 100%
Email Automation
0% 0
Email Marketing Platforms
0 0%
Email Marketing Platforms
100% 100

User comments

Share your experience with using eGain Mail and Brevo. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare eGain Mail and Brevo

eGain Mail Reviews

We have no reviews of eGain Mail yet.
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Brevo Reviews

11 Best Email Marketing Software for eCommerce in 2023
Formerly known as SendInBlue, Brevo has evolved from an email marketing platform to a versatile solution for eCommerce. With its expansion beyond email marketing, Brevo now encompasses SMS, chat, and more, offering a comprehensive range of communication options.
Source: www.getshow.io
10 Best Software for Creating Newsletters: Top Picks!
No doubt, Brevo has a user-friendly platform and prices that won't break the bank. Though some competitors have loads of automated and high tech features, Brevo’s simplicity makes it a solid choice if you're just looking to kickstart your newsletter without getting all bogged down in tech.
Source: publicate.it
5 Best Newsletter Tools & Software for Engaging Emails
Brevo's automation tools are a great resource for businesses needing to organize their email marketing. These capabilities allow for the creation of automated workflows, effectively guiding users through the campaign management process, saving time and energy along the way.
Source: publicate.it
Cheap Email Marketing Services: 6 Great Budget Tools Compared
As one of the cheapest email marketing software options, Sendinblue’s key selling point is its scalability. If you’re looking to try out an email campaign or two without investing a ton of resources, you can start out on the free plan and work your way up as needed. Plus, the fact that you can service an unlimited number of subscribers is awesome.
Source: themeisle.com
11 Sendgrid Alternatives For Your Business Email
Sendinblue offers chat, social media marketing, and SMS marketing services. It has a strong CRM tool, using which organizations can track the details of their customers. Besides, enterprises can automate their marketing messages, targeting specific audiences.
Source: www.duocircle.com

Social recommendations and mentions

Based on our record, Brevo seems to be more popular. It has been mentiond 14 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

eGain Mail mentions (0)

We have not tracked any mentions of eGain Mail yet. Tracking of eGain Mail recommendations started around Mar 2021.

Brevo mentions (14)

  • CLEAN Hosting for an SMTP server?
    If you want more smooth delivery process you can also use SMTP relay services like AWS SES, sendinblue.com, smtp2go.com. Source: 11 months ago
  • [Showoff Saturday] I created cybernated -- the unified crypto newsletter for all the latest happenings around the crypto space (this includes all the different outlets)
    This is essentially a watered down version of the "MVC" architecture. I use http lib of node for server and requests, cheerio for webscraping and Sendinblue for sending the emails and mongodb (atlas) for storing all of the data. I am a beginner in backend tech, so I am tryna learn, open to any input. Source: about 1 year ago
  • free VPS SMTP relay?
    I got it working with sendinblue.com it allows up to 300 per day and is not hassle at all to setup! :). Source: over 1 year ago
  • Anyone Expeirence with SMTP Problems (bounces etc.)?
    In the mean time, I got integration working with sendinblue.com, which was fairly easy. Source: over 1 year ago
  • Best Email practices, tips and tricks
    Always use a specific service for newsletters and transactional emails, such as Mailchimp or Sendinblue. - Source: dev.to / over 1 year ago
View more

What are some alternatives?

When comparing eGain Mail and Brevo, you can also consider the following products

ProProfs Help Desk - Help Desk software by ProProfs to help support agents track, prioritize & resolve customer support tickets. ProProfs Helpdesk makes you more productive.

MailChimp - MailChimp is the best way to design, send, and share email newsletters.

Zoho Mail - Zoho Mail is a secure, encrypted, and enterprise-ready email solution, a suite of apps tailor-made for your organization's needs.

Campaign Monitor - Email marketing software built for designers and their clients to run successful email campaigns.

Microsoft Outlook - Organize your world. Outlook’s email and calendar tools help you communicate, stay on top of what matters, and get things done.

MailerLite - Affordable Email Marketing Software. Get all features (Segmentation, Automation, A/B testing) for up to 1,000 subscribers & send unlimited emails for free!

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