Effebot VS Ameyo Mobile Call Center Solution

Voice broadcasts are a powerful and efficient tool for delivering your message to your target audience. It has the highest reach rate in marketing automation, nearly 90%, making it the ideal channel to reach your audience.

Automated voice broadcasting messages are not only about delivering the message to numerous people at once but also help you;

Target specific class of audience. Schedule messages for specific times. Be compliant with local laws and regulations.

Ameyo Mobile Call Center Software is an enterprise-level mobile application with complete call center features to allow the contact center agents to work from home with zero infrastructure and using just a Smartphone and internet connection. With Ameyo Mobile Agent application powered by comprehensive reporting and monitoring tools, the supervisors can easily monitor the KPIs and agents’ performance remotely in real-time as well as getting the reports for the same. Since all the data - call recordings, note, dispositions, etc are stored on the server and not on the agent’s phone, there are complete data protection and security. Below are some of the key highlights of the capabilities that the application has to offer:

-High Call Quality with WebRTC -Dialers - Predictive, Preview and Progressive -CTI integration to view customer details -Agent self-monitoring -Remote Performance and KPI monitoring by supervisor