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draw.io - Online diagramming application
EasySend - EasySend is an advanced-level customer relationship management platform that helps you to digitalize the customer journey of your business without the implementation of any coding language.
LucidChart - LucidChart is the missing link in online productivity suites. LucidChart allows users to create, collaborate on, and publish attractive flowcharts and other diagrams from a web browser.
InMoment - Experience Management
yEd - yEd is a free desktop application to quickly create, import, edit, and automatically arrange diagrams. It runs on Windows, Mac OS X, and Unix/Linux.
SuiteCX - Customer Experience Mapping Solutions