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EazeConnect VS Pure Chat

Compare EazeConnect VS Pure Chat and see what are their differences

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  4. » Alternatives

EazeConnect logo EazeConnect

EazeConnect - An initiative by In Technologies is a bundle of most usable business applications including website live chat software, website monitoring software and helpdesk eticketing system etc.

Pure Chat logo Pure Chat

Pure Chat provides FREE live website support and sales chat without the hassle! It's web site chat, simplified.
  • EazeConnect Landing page
    Landing page //
    2023-02-03
  • Pure Chat Landing page
    Landing page //
    2021-10-12

EazeConnect features and specs

No features have been listed yet.

Pure Chat features and specs

  • User-Friendly Interface
    Pure Chat offers an intuitive and easy-to-navigate interface, making it simple for both administrators and visitors to use.
  • Customizable Chat Widgets
    The platform allows extensive customization options for chat widgets, enabling businesses to match their website's branding.
  • Real-Time Visitor Analytics
    Pure Chat provides real-time analytics, allowing users to monitor visitor activity and adjust their strategies on the fly.
  • Unlimited Chats on Paid Plans
    Paid plans offer the benefit of unlimited chats, providing excellent value for businesses with high customer engagement.
  • Mobile Apps
    Pure Chat provides mobile applications for both iOS and Android, enabling users to manage chats on the go.

Possible disadvantages of Pure Chat

  • Limited Features on Free Plan
    The free plan is limited in features, which may not be sufficient for businesses looking for comprehensive chat capabilities.
  • Lack of Advanced Integrations
    Compared to some competitors, Pure Chat lacks advanced integrations with other software and platforms, limiting its flexibility.
  • No Video Chat
    Pure Chat does not offer video chat functionality, which could be a drawback for businesses looking for a more personal touch.
  • Limited Reporting
    The reporting features are somewhat basic, potentially requiring businesses to use additional tools for in-depth analytics.
  • Occasional Lag
    Some users have reported occasional lag or delay in the chat responses, affecting the real-time communication experience.

Analysis of Pure Chat

Overall verdict

  • Pure Chat is a good option for small to medium-sized businesses seeking a simple yet effective live chat tool. It offers essential features such as unlimited chats, customizable chat widgets, and an easy setup process, making it a valuable asset for enhancing customer service.

Why this product is good

  • Pure Chat is considered a reliable live chat solution for businesses due to its user-friendly interface, real-time visitor analytics, and integration capabilities with various platforms. It allows businesses to engage directly with website visitors, providing instant support and increasing customer satisfaction.

Recommended for

    Pure Chat is highly recommended for small to medium-sized businesses, online retailers, service providers, and anyone looking to improve customer engagement on their website without requiring complex or expensive solutions.

EazeConnect videos

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Pure Chat videos

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Pure Chat - Free Live Chat Software for Businesses

More videos:

  • Review - Pure Chat App Kaise Use kare

Category Popularity

0-100% (relative to EazeConnect and Pure Chat)

EazeConnect

Pure Chat

Customer Support
9 9%
Customer Support
91% 91
Live Chat
11 11%
Live Chat
89% 89
CRM
100 100%
CRM
0% 0
Help Desk
0 0%
Help Desk
100% 100

User comments

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What are some alternatives?

When comparing EazeConnect and Pure Chat, you can also consider the following products

Grasp - Make conversations count

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

LiveChat - LiveChat - premium live chat software. Approach customers directly on the website, make connections and drive more sales using LiveChat.

CustomerICare.com - Add a Live Chat software to your website. Works on any website. Text, audio and video chat available for only $12/month!

Olark - Real-time chat and monitoring of your website visitors through Google Talk and Jabber.

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