What are some alternatives?
When comparing eAssistance Pro and Kayako, you can also consider the following products
Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
LiveChat - LiveChat - premium live chat software with a built-in help desk feature. Approach customers directly on the website, make connections and drive more sales using LiveChat.
ZenDesk - Zendesk is a beautiful, lightweight help-desk solution.
Olark - Real-time chat and monitoring of your website visitors through Google Talk and Jabber.
LiveAgent - LiveAgent is a fully-featured web-based live chat and helpdesk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start you free 14-day trial today.