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Dynatrace VS Genesys Cloud

Compare Dynatrace VS Genesys Cloud and see what are their differences

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Dynatrace logo Dynatrace

Cloud-based quality testing, performance monitoring and analytics for mobile apps and websites. Get started with Keynote today!

Genesys Cloud logo Genesys Cloud

As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.
  • Dynatrace Landing page
    Landing page //
    2023-01-14
  • Genesys Cloud Landing page
    Landing page //
    2023-08-03

Dynatrace videos

+ Add

Dynatrace Demo - 5 minute getting started overview

More videos:

  • Review - How Dynatrace Works
  • Review - Dynatrace Year 2016 In Review

Genesys Cloud videos

+ Add

Genesys Cloud Q&A Show - Episode 12

More videos:

  • Review - Genesys Cloud Q&A Show - Episode 10

Category Popularity

0-100% (relative to Dynatrace and Genesys Cloud)

Dynatrace

Genesys Cloud

Monitoring Tools
100 100%
Monitoring Tools
0% 0
Communication
0 0%
Communication
100% 100
Log Management
100 100%
Log Management
0% 0
Customer Support
0 0%
Customer Support
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Dynatrace and Genesys Cloud

Dynatrace Reviews

Top 10 Grafana Alternatives in 2024
Dynatrace is a unified observability and security platform with amazing application management capabilities.
Source: middleware.io
Top 11 Grafana Alternatives & Competitors [2024]
Dynatrace is a comprehensive observability and application performance management (APM) platform designed for monitoring that can be used as a Grafana alternative. It offers a wide range of features and capabilities to monitor, diagnose, and optimize application performance in complex, dynamic environments.
Source: signoz.io
10 Best Grafana Alternatives [2023 Comparison]
Dynatrace is great for big businesses looking for enterprise-level monitoring. It’s great for providing essential business metrics across numerous digital platforms, and even implements casual AI to help automate complex workflows.
Source: sematext.com
5 Best DevSecOps Tools in 2023
There are many platforms that can be utilized for monitoring and alerting. Some examples are New Relic, Datadog, AWS CloudWatch, Sentry, Dynatrace, and others. Again, these providers each have pros and cons related to pricing, offering, ad vendor lock-in. So research the options to see what may possibly be best for a given situation.
Source: devopsauthority.tech
The Top 10 Website Session Recording Tools for 2022
The Dynatrace session recording software allows you to capture every contact a customer has with your website. Dynatrace has a session replay interface that offers perceptions into the actions of your customers. With the support of these insights, you can produce flawless user experiences while also unifying business and IT. You can easily discover, troubleshoot, and fix...
Source: siterecording.com

Genesys Cloud Reviews

We have no reviews of Genesys Cloud yet.
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What are some alternatives?

When comparing Dynatrace and Genesys Cloud, you can also consider the following products

Datadog - See metrics from all of your apps, tools & services in one place with Datadog's cloud monitoring as a service solution. Try it for free.

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

AppDynamics - Get real-time insight from your apps using Application Performance Management—how they’re being used, how they’re performing, where they need help.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Zabbix - Track, record, alert and visualize performance and availability of IT resources

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

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