Duckling Sales is a software that helps to create and execute decision trees. The main goal is to allow people to create the best decision trees for their business and personal tasks.
The typical use cases are Sales Scripts, Ticket Resolution Flow for support teams, Production Line instructions, Simple Business Automatization.
All basic features of the software are free of charge and not limited.
CloudTalk is a contact center management solution that enables businesses to streamline communications with teams and customers using virtual call systems. It allows executives to manage inbound/outbound calls, extract interaction history from various sources and provide personalized support to clients. All you have to do is connect to the internet and CloudTalk will take care of everything else. The advantage of cloud software is also the ability to fully scale and adapt to customer needs.
CloudTalk provides a number of advanced features such as automated call distribution, call forwarding, interactive voice response, custom reporting, international numbers and much more. One of the biggest benefits are the integrations with globally used systems (eg HubSpot, Zendesk, Salesforce, Intercom, Freshdesk ...) where companies have all the data in one place and always up to date.
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