Drift
Intercom
Zendesk
Freshdesk
tawk.to
Crisp Chat
LiveChat
LiveAgent
BrandFort
Smart Moderation
WebPurify
Brandbastion
CleanSpeak
Block Together
Howler AI
Alphachat.ai
BrandFort (Brandfort.co) trained their Artificial Intelligence for understanding comments like a human does. BrandFort does not simply focus on certain keywords. No, BrandFort focuses on the meaning of a sentence and assess the sentiment of it. Based on this approach, BrandFort is able to detect sentences with a negative sentiment and complains in a efficient and effective manner.
The same technology is used by BrandFort for detecting spam, profanity and hate. But, the big selling point of the software is to detect complains and negative sentiment in a very precise way. This is important if you are selling a product (or yourself) on your Social Media presence.
Think about a comment like this one: "Oh my god, your product is so overpriced!"
Normal content moderation, which is focused on detecting spam and profanity, will not hide such a comment. However, let's be honest, as a proud business owner, you do not want such a comment on your Facebook or Instagram page.
BrandFort will detect such comments and hide it from your page. The smart thing, BrandFort will hide such a negative comment, but the commentator will not notice it.
The commentator will see their comment on your Instagram page. But no one else will. Take your time responding to it and win the hater over. You can react to the negative comment in peace, but at the same time, you know it's not negatively impacting your brand reputation.
BrandFort protects your brand 24/7, 365 days a year!
Drift BrandFortBased on our record, Drift seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
I have a ZYXEL C3000Z modem/router and setup the "Website Blocking" for drift.com. When I use IE, Edge, Firefox, all have page block site from the router which is what I want. Source: almost 3 years ago
Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
Smart Moderation - Stop Inappropriate Comments using Artificial Intelligence
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
WebPurify - Profanity Filter, Image Moderation and Video Moderation Services Made Easy.
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
Brandbastion - We help brands and advertisers monitor and manage their online conversations
