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Drift VS BoldDesk

Compare Drift VS BoldDesk and see what are their differences

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Drift logo Drift

A messaging app that helps you grow your business.

BoldDesk logo BoldDesk

Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks.
Visit Website
  • Drift Landing page
    Landing page //
    2023-10-23
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02

BoldDesk is a premium cloud-based customer service software and designed to streamline and simplify customer query management. With BoldDesk, you can provide access to a huge collection of knowledge-based articles while organizing and handling customer inquiries with ease.

Drift

Website
drift.com
Pricing URL
Official Drift Pricing
$ Details
-
Platforms
-
Release Date
-
Edit details

BoldDesk

Website
bolddesk.com
Pricing URL
Official BoldDesk Pricing
$ Details
paid Free Trial $25.0 / Monthly (For 3 agents)
Platforms
Web REST API Cloud Android iPhone
Release Date
2022 May
Edit details

Drift features and specs

No features have been listed yet.

BoldDesk features and specs

  • Ticketing System: Yes
  • Artificial Intelligence: Yes
  • Automation: Yes
  • Customer Portal: Yes
  • Customization: Yes
  • Task Management: Yes
  • Multilingual Support: Yes
  • Integeration: Yes
  • Export contact: Yes
  • Report and Analysis: Yes

Drift videos

+ Add

Drift Review | Adam LZ's 240sx

More videos:

  • Review - THE BEST CAR I'VE EVER DRIFTED! 489Whp C6 Corvette Drift Review
  • Review - YouTubers Drift Crashes

BoldDesk videos

+ Add

Getting Started with Syncfusion BoldDesk

Category Popularity

0-100% (relative to Drift and BoldDesk)

Drift

BoldDesk

Customer Support
89 89%
Customer Support
11% 11
CRM
95 95%
CRM
5% 5
Help Desk
84 84%
Help Desk
16% 16
Live Chat
100 100%
Live Chat
0% 0

User comments

Share your experience with using Drift and BoldDesk. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Drift and BoldDesk

Drift Reviews

10 best Manychat alternatives in 2024 (free & paid)
Drift is a platform for conversational marketing, sales, and service. You can use it to connect with your website visitors, answer their questions and get insight into their preferences, collaborate with teammates to sell faster, and more.
Source: chatfuel.com
12 Best Free Chrome Screen Recorder with audio 2022
Drift is also a noteworthy screen recorder for Google Chrome, with which you can easily record videos, screens, and GIFs. It also allows you to record voice and mouse movements from any window.
Source: www.geekersoft.com
The 36 Best Marketing Automation Tools to Use in 2020
Drift is a conversational marketing and sales platform that helps you connect with the leads that are ready to buy. Drift is the first company to leverage the power of live chat and automated chatbots for sales purposes. Since their launch in 2014, they’ve established themselves as the best customer messaging platform to help you book more sales meetings, shorten your sales...
Source: encharge.io

BoldDesk Reviews

We have no reviews of BoldDesk yet.
Be the first one to post

Social recommendations and mentions

BoldDesk might be a bit more popular than Drift. We know about 1 link to it since March 2021 and only 1 link to Drift. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Drift mentions (1)

  • Why is google chrome bypassing my firewall?
    I have a ZYXEL C3000Z modem/router and setup the "Website Blocking" for drift.com. When I use IE, Edge, Firefox, all have page block site from the router which is what I want. Source: almost 3 years ago

BoldDesk mentions (1)

  • Customer Support Agents Vs Knowledge Base
    Https://bolddesk.com help your agents to succeed. Source: 10 months ago

What are some alternatives?

When comparing Drift and BoldDesk, you can also consider the following products

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

Crisp Chat - Multi-channel customer support software

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