Software Alternatives, Accelerators & Startups

dotCMS Cloud VS Freshcaller

Compare dotCMS Cloud VS Freshcaller and see what are their differences

dotCMS Cloud logo dotCMS Cloud

dotCMS Cloud is a Hybrid Content Management System that delivers enterprise-class web content management, simple website creation, and collaboration for agencies, teams, and small and medium-sized businesses.

Freshcaller logo Freshcaller

Freshcaller is a modern-day reimagining of our everyday phone system for customer support, sales, IT, and HR teams.
  • dotCMS Cloud Landing page
    Landing page //
    2023-06-04
  • Freshcaller Landing page
    Landing page //
    2023-08-22

Freshcaller is a modern-day reimagining of our everyday phone system for customer support, sales, IT, and HR teams. It acts as a central hub for all phone-related activities of an organization, enabling companies to easily launch their phone operations in a matter of minutes. By virtue of being a cloud-based phone system, Freshcaller enables businesses of all sizes to run virtual call centers without having to purchase any phone hardware. Loved by 40,000+ businesses, Freshcaller provides key capabilities such as customizable Voicemails, multi-level IVR (Phone Tree) system, Smart Escalations, pre-built and custom Call Center Analytics, Call Recorder, context transfer through Notes, Call Monitoring, Call Masking, Call Conferencing, unlimited concurrent calls, and virtual phone numbers in 90+ countries.

dotCMS Cloud

Website
dotcms.com
Pricing URL
-
$ Details
-
Platforms
-
Release Date
-

Freshcaller

$ Details
freemium $15.0 / Monthly
Platforms
Android Browser iOS
Release Date
2017 September

dotCMS Cloud videos

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Freshcaller videos

How to use a helpdesk and call center software together? | Freshcaller + Freshdesk

More videos:

  • Review - An admin's guide to setting up Freshcaller
  • Review - Freshcaller - Freshsales integration
  • Review - Routing Automation

Category Popularity

0-100% (relative to dotCMS Cloud and Freshcaller)
Business & Commerce
100 100%
0% 0
Communication
0 0%
100% 100
Office & Productivity
100 100%
0% 0
Call Center Software
0 0%
100% 100

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Reviews

These are some of the external sources and on-site user reviews we've used to compare dotCMS Cloud and Freshcaller

dotCMS Cloud Reviews

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Freshcaller Reviews

The 19 Best Call Center Software (& Features You Need) in 2022
Freshcaller is a dedicated phone system that makes it painless and easy for international businesses to manage customer support calls. With Freshcaller, you can set up a multi-level interactive voice response system, respond to calls on the Freshcaller mobile app, and automate call distribution.
Best Call Center Software: The Complete List (2020 Update)
Freshcaller is a hassle free call center software that is geared more towards startups and small teams. You do not need to install any hardware. It is easy to setup, customizable and also provide real-time insights.

What are some alternatives?

When comparing dotCMS Cloud and Freshcaller, you can also consider the following products

DNN CMS - The original DNN Community account, but no longer active. Follow us at @DNN for DNN ecosystem and DNN Corp. news. Thanks!

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

XperienCentral - XperienCentral is an open API content management solution that allows you to add, edit or remove content without having to touch a line of code.

CloudTalk - Work locally, grow globally

Sitecore Experience Manager (XM) - Sitecore Experience Manager (XM) is a powerful content management system for organizing and publishing digital information.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.