Software Alternatives, Accelerators & Startups

Docy VS BoldDesk

Compare Docy VS BoldDesk and see what are their differences

Docy logo Docy

Docly is a fully-featured WordPress theme for product documentation, wiki, user guide, help center, helpdesk, knowledge base WordPress theme with an integrated support center forum.

BoldDesk logo BoldDesk

Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks.
Visit Website
  • Docy Landing page
    Landing page //
    2023-07-15
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02

BoldDesk is a premium cloud-based customer service software and designed to streamline and simplify customer query management. With BoldDesk, you can provide access to a huge collection of knowledge-based articles while organizing and handling customer inquiries with ease.

Docy

$ Details
paid $89.0 / Annually
Platforms
Wordpress
Release Date
-

BoldDesk

$ Details
paid Free Trial $25.0 / Monthly (For 3 agents)
Platforms
Web REST API Cloud Android iPhone
Release Date
2022 May

Docy features and specs

  • 10+ Preset Demos: Yes
  • Support Center with bbPress Forum: Yes
  • Unlimited Onepage & Multipage Documentations: Yes
  • Full Elementor, Elementor Pro and PRO Elements compatibility.: Yes
  • Knowledgebase, Forum, and LMS in One package: Yes
  • WooCommerce Compatible: Yes
  • Gutenberg Optimized: Yes
  • Custom Gutenberg & Elementor Widgets: Yes
  • Fully WPML Compatible: Yes
  • GDPR Ready: Yes
  • RTL Ready: Yes
  • Child Theme Included: Yes
  • Fully Dark/Light Mode support: Yes
  • SEO Optmized : Yes
  • Powerful Theme Settings Panel : Yes
  • Brandable : Yes
  • Customizable Pre-loader Screen: Yes

BoldDesk features and specs

  • Ticketing System: Yes
  • Artificial Intelligence: Yes
  • Automation: Yes
  • Customer Portal: Yes
  • Customization: Yes
  • Task Management: Yes
  • Multilingual Support: Yes
  • Integeration: Yes
  • Export contact: Yes
  • Report and Analysis: Yes

Docy videos

Complete Guide to Creating Helpdesk Websites with Docy

More videos:

  • Demo - Explore the Advanced Features of Docy Documentation Theme
  • Demo - bbPress user Profile page in Docy WordPress Theme

BoldDesk videos

Getting Started with Syncfusion BoldDesk

Category Popularity

0-100% (relative to Docy and BoldDesk)
Wordpress Themes
100 100%
0% 0
Customer Support
0 0%
100% 100
Wordpress
100 100%
0% 0
Help Desk
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Docy and BoldDesk

Docy Reviews

Create Knowledge Base Websites with These Best WordPress Themes
Docy is a premium WordPress theme that is perfect for creating documentation, knowledge bases, wiki pages, and learning management systems (LMS) websites. It comes with a variety of features, including a help desk forum with bbPress integration, 10+ easy-to-customize demos, Elementor presets, and tons of customization options. Docy has been performing valiantly as one of the...

BoldDesk Reviews

We have no reviews of BoldDesk yet.
Be the first one to post

Social recommendations and mentions

Based on our record, BoldDesk seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Docy mentions (0)

We have not tracked any mentions of Docy yet. Tracking of Docy recommendations started around Jul 2023.

BoldDesk mentions (1)

  • Customer Support Agents Vs Knowledge Base
    Https://bolddesk.com help your agents to succeed. Source: 10 months ago

What are some alternatives?

When comparing Docy and BoldDesk, you can also consider the following products

Knowall - Book Recommendations from Friends

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!