It is an AI-powered tool to build a robust self-service knowledge base for their customers and internal users (public or private knowledge bases). With its AI-powered documentation tool, Docuo can enhance your team's capabilities. Here are some key features of Docuo: AI-Assisted Writing: Docuo Copilot automates documentation writing, allowing developers to focus on coding instead of writing. Cross-Team Collaboration: Enable seamless collaboration between developers and technical writers, enabling them to co-create exceptional documentation effortlessly. Easy-to-use Editor: Intuitively embed images, videos, code snippets, and more. Customizable blocks make rearranging content a breeze. Hassle-Free Doc Management: Centralize documentation for all products, facilitating effortless version control. Publish Doc Sites: Docuo automatically handles optimizations for responsiveness, mobile friendliness, and SEO.

Our powerful, flexible and easy to use no-code platform lets you quickly digitise your routine customer service related tasks, customer journeys, actions, follow-ups, questions, knowledge & policies. Then surface these to your customers via a dedicated self-service portal or by using our embeds which enable you to bring content and self-service functionality from Malcolm! into your existing websites, apps or products.