With PAQATO, online retailers offer their customers an outstanding shopping experience after the checkout and ensure maximum satisfaction. Personalized shipping notifications and a tracking page in their own store turn customers into loyal fans. Through proactive multi-channel communication, online stores exploit cross-selling potential during the shipping process and collect strong customer reviews. At the same time, smart shipment controlling allows online retailers to maintain a full overview of their shipping processes and reduce their service costs with transparent data. Today, over 1,000 e-commerce companies such as OTTO, Peek & Cloppenburg, ROSE Bikes and KoRo are already delighting their customers with outstanding after-sales experiences.
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Disclaimer: I'm the creator
We had another product had low conversion because of complex flows involved. The usability suffered as well and we had to "hand hold" a lot of users who showed interest in using the product. So we decided to automated some of our usual responses and realized this was a great way for users to self serve through the complexities and didn't involve heavily rethinking UI/UX design decisions.
Well just view the demo for yourself and if you're still not convinced just run an A/B test and confirm the jump in conversion yourself!
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