Software Alternatives & Reviews

Directly VS Kommunicate

Compare Directly VS Kommunicate and see what are their differences

Directly logo Directly

Directly provides on-demand customer service apps.

Kommunicate logo Kommunicate

Customer support automation platform with live chat and chatbots
  • Directly Landing page
    Landing page //
    2023-02-03
  • Kommunicate Landing page
    Landing page //
    2023-09-27

Kommunicate is a world-beating customer support solution made by team Intentive. At Intentive, we have empowered 1000+ businesses with in-app messaging solutions. Being in the SaaS scenario for more than five years, we have embarked on a new journey to provide an all-in-one customer support solution to help you delight your customers in this consumer-first era. We are a team of 30+ hard working engineers, designers, marketers and sales superstars who live and breathe consumer-first products. We have an office in Bangalore, KA-IND. Drop by to say hello over a cup of coffee.

Directly videos

Earn $20 to $35 / Day Online as Chat Support - Non Voice Online Jobs in Directly

More videos:

  • Review - Directly Jobs - WORK FROM HOME With Customer Service Support
  • Review - Directly.live Review | Online Video Platform

Kommunicate videos

Live Chat Plugin Review | Chat Bot | Customer Service | Kommunicate

More videos:

  • Review - Kommunicate Overview - A Human+Bot Hybrid Support Platform
  • Review - What is Kommunicate ? | Overview | Human + Bot Hybrid Support
  • Demo - Welcome to Kommunicate! | On-boarding 2021

Category Popularity

0-100% (relative to Directly and Kommunicate)
Forums And Forum Software
Customer Support
17 17%
83% 83
Forums
100 100%
0% 0
Chatbots
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Directly and Kommunicate

Directly Reviews

We have no reviews of Directly yet.
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Kommunicate Reviews

A Comprehensive Examination of the Top 5 Chat Automation Solutions
Kommunicate boasts seamless integrations with an array of third-party tools and services such as AWS, Dialogflow, Zendesk, Google Analytics, among others, enriching the functionality of your chatbot. Its user-friendly no-code builder, while intuitive, packs a punch, enabling the creation of intricate chatbot flows effortlessly.

Social recommendations and mentions

Kommunicate might be a bit more popular than Directly. We know about 1 link to it since March 2021 and only 1 link to Directly. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Directly mentions (1)

  • Minecraft Support - Not even once
    After day 3 I had enough of the waiting and I ended up contacting support. I was immediately contacted by a so called "minecraft gamer" which is a automated bot via the site known as "directly.com" which microsoft uses for customer support with pre-written messages. It told me to just wait cause this is an issue they know of and cant do much about as it currently stands. I accepted the answer and waited another day. Source: over 2 years ago

Kommunicate mentions (1)

  • Best Front End Solutions
    Dialogflow Messenger is relatively limited. I'm searching for a front end solution that ideally also provides a live agent handoff. http://kommunicate.io seemed like the perfect fit, however, they don't support Dialogflow environments, which is a dealbreaker for us. Source: over 1 year ago

What are some alternatives?

When comparing Directly and Kommunicate, you can also consider the following products

Discourse - Discourse is an open source discussion platform built for the next decade of the Internet.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Forumbee - Forumbee offers community forums for discussions, feedback and Q&A.

Drift - A messaging app that helps you grow your business.

Vanilla Forums - Build an engaging community forum using Vanilla's modern cloud forum software.

Ticksy - Simple, beautiful customer support.