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DiamanteDesk VS Richmond ServiceDesk

Compare DiamanteDesk VS Richmond ServiceDesk and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
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DiamanteDesk logo DiamanteDesk

DiamanteDesk is an open-source easy-to-use help-desk solution.

Richmond ServiceDesk logo Richmond ServiceDesk

Web-based help desk and service management solution providing automated email ticketing, Incident...
  • DiamanteDesk Landing page
    Landing page //
    2019-03-18
  • Richmond ServiceDesk Landing page
    Landing page //
    2023-02-06

Category Popularity

0-100% (relative to DiamanteDesk and Richmond ServiceDesk)

DiamanteDesk

Richmond ServiceDesk

Help Desk
85 85%
Help Desk
15% 15
Customer Support
84 84%
Customer Support
16% 16
Help Desk And Ticketing
100 100%
Help Desk And Ticketing
0% 0
Monitoring Tools
0 0%
Monitoring Tools
100% 100

User comments

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What are some alternatives?

When comparing DiamanteDesk and Richmond ServiceDesk, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Eyes Of Network - EyesOfNetwork (EON) is an open source supervision solution combining a pragmatic usage of ITIL...

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

HelpScout - Help Scout is a simple, straightforward way to provide excellent support

openITCOCKPIT - openITCOCKPIT is a leading open source monitoring framework based on Naemon (Nagios). In addition it integrates Checkmk and Prometheus. It also offers interfaces to Icinga2, PRTG and opManager to obtain status and performance from them.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

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