Software Alternatives, Accelerators & Startups

Dialpad VS Voyced

Compare Dialpad VS Voyced and see what are their differences

Dialpad logo Dialpad

Switch is a cloud-based phone system built for Google Apps users.

Voyced logo Voyced

The European VoIP Provider with a Global reach. Numbers in over 165 countries, call anywhere. All numbers types.
  • Dialpad Landing page
    Landing page //
    2023-05-12
  • Voyced Landing page
    Landing page //
    2023-09-14
  • Voyced The Clientarea
    The Clientarea //
    2024-06-18
  • Voyced The Hosted IPPBX
    The Hosted IPPBX //
    2024-06-18

Voyced is the Business VoIP (telephone) solution provider with our low-cost, high-quality and reliability commercial grade IPPBX.

Origination (numbers) in over 165 countries in Europe and beyond and full Global termination coverage (A-Z Termination). We have all number types, such as Geographic and National numbers/DIDs, Mobile VoIP numbers, Special DIDs, Toll-Free numbers and UIFN (Universal International Freephone Number) DIDs. We also created several ultra flexible solutions, like our Elastic Pool solution, Call Recording, Call Conferencing, International and Local SIP Trunks that will strongly benefit companies that have a varying call load in multiple countries. Our SoftPhones are rated as second to none by our experienced users too.

Quality is always most important and now you can have that, wherever you are and for the lowest cost ever. Let us help you and get in touch now!

In the end, it boils down to the fact that you will get a commercial grade VoIP solution. A telephony solution that would normally only be available to the big corporations and for a very competitive price, the best service and support with top-notch flexibility.

VoIP #VirtualNumbers #DigitalNumbers #IPPBX #HostedVoIP #TollFree #UIFN #SIPtrunks #eSIM #SIM

Dialpad

$ Details
-
Platforms
-
Release Date
2011 January
Startup details
Country
United States
State
California
Founder(s)
Alex Cornell
Employees
500 - 999

Voyced

Website
voyced.eu
$ Details
paid £0.2 / Monthly (Part of a SIP Trunk)
Platforms
Mac Windows iOS Android Chrome OS Linux Mobile Desktop
Release Date
2013 October
Startup details
Country
United Kingdom
State
London
City
London

Dialpad features and specs

  • Unified Communications
    Dialpad offers a comprehensive suite of communication tools, including voice calls, video conferencing, messaging, and contact center solutions, all in one platform, enabling streamlined business communications.
  • AI-Powered Features
    The platform includes AI-driven features such as real-time transcription, voice recognition, and sentiment analysis, which can enhance productivity and provide valuable insights.
  • Mobile and Desktop Compatibility
    Dialpad is accessible on multiple devices, including desktop, mobile, and web applications, allowing flexibility and ease of use for remote and mobile workers.
  • Integration Capabilities
    Dialpad integrates with a wide range of third-party applications, including Google Workspace, Microsoft 365, and CRM systems, facilitating seamless workflow management.
  • Scalability
    Dialpad can scale with your business, offering solutions suitable for small businesses as well as large enterprises, allowing for growth without needing to switch platforms.

Possible disadvantages of Dialpad

  • Cost
    While Dialpad offers a robust set of features, its pricing may be higher compared to other VoIP solutions, which might be a concern for small businesses with limited budgets.
  • Learning Curve
    The wide range of features can present a learning curve for new users, requiring some time and training to fully utilize the platform’s capabilities.
  • Voice Quality
    Some users have reported occasional issues with call quality and reliability, which can be a concern for businesses that rely heavily on flawless voice communication.
  • Customer Support
    While Dialpad offers customer support, some users have experienced delays and difficulties in resolving issues quickly, which can affect business operations.
  • Advanced Features Cost Extra
    Certain advanced features and integrations may require additional fees, making the total cost higher if you need those functionalities.

Voyced features and specs

  • Virtual Numbers
    Global
  • Number types
    All: Geographic, National, VoIP Mobile, TollFree, UIFN and specials
  • Hosted IPPBX
    Included for Free
  • SIP Trunks
  • Termination
    Global
  • Roaming
    Global eSIM and SIM solutions
  • Subscription
    Pay-as-you-go

Analysis of Dialpad

Overall verdict

  • Dialpad is generally considered a good option for businesses looking for a reliable and scalable communication solution. Its strong feature set and ease of use make it a compelling choice for companies of different sizes and industries.

Why this product is good

  • Dialpad is a cloud-based communication platform that offers voice, video, and messaging services. It's known for its user-friendly interface, flexibility, and seamless integration with other productivity tools such as Google Workspace, Microsoft 365, and CRM systems. Dialpad also leverages AI technology to provide real-time transcription and call analytics, which can be valuable for businesses seeking to enhance their communication processes.

Recommended for

  • Small to medium-sized businesses in need of a comprehensive communication platform
  • Teams that rely heavily on remote work and need effective collaboration tools
  • Organizations seeking to integrate their communication tools with existing software ecosystems
  • Businesses that require advanced call analytics and transcription services

Dialpad videos

5 Killer Cloud Phone System Features of Dialpad | Cloud Based Phone System PABX

More videos:

  • Review - Test Drive Dialpad Today!
  • Review - Dialpad: 5 Fast Facts

Voyced videos

No Voyced videos yet. You could help us improve this page by suggesting one.

Add video

Category Popularity

0-100% (relative to Dialpad and Voyced)
Communication
96 96%
4% 4
Enterprise Communication
VoIP
95 95%
5% 5
Call Center Software
100 100%
0% 0

Questions and Answers

As answered by people managing Dialpad and Voyced.

Why should a person choose your product over its competitors?

Voyced's answer:

If you want peace of mind and the very best for competitive pricing.

What makes your product unique?

Voyced's answer:

All solutions are build around the highest reliability on Premium Plus quaility (= highest quality possible) whilst keeping the cost as low as possible. Our support system is continueously voted to be the best in the industry, so you're never left hanging if you need help.

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Dialpad and Voyced

Dialpad Reviews

Top 10 Webex alternatives in 2024
Dialpad is an AI-powered platform known for offering abilities similar to or exceeding those of Webex. It allows business teams to communicate internally and with customers through multiple channels like video, voice, messaging, etc., through a single application. It has a mobile app, so it is more appropriate for organizations with a distributed workforce.
Source: www.rocket.chat
The 19 Best Call Center Software (& Features You Need) in 2022
Dialpad also integrates with popular CX tools, like HubSpot, Salesforce, and Zendesk, tying them all together into a single pane of glass. Setting up a new contact center with Dialpad takes just a few minutes. You can also add and remove agents, manage phone numbers more quickly and easily, right from your Dialpad account. This allows your business to scale easily with DialPad.
The Top 9 Aircall Alternatives: How Do They Compare?
Dialpad is a unified communications platform that connects your teams through voice, video, messages, and online meetings. It provides advanced features to streamline your business communications and improve productivity.
Source: aircall.io
Top 10 VoIP providers in 2022
Dialpad is a cloud-based communications platform driven by artificial intelligence and developed entirely on the Google Cloud Platform. Dialpad Talk is a corporate phone solution that offers unrivaled flexibility, mobility and security. Dialpad Talk is available in three service options, each with a different fee structure, depending on the services provided. All plans...
Source: voip.review
Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
As we mentioned earlier, Dialpad’s Real-time Assist cards can pop up automatically on agents’ screens with tailored notes on tricky questions. But that’s not all it can do. Dialpad’s AI can transcribe calls—also in real time, with a high level of accuracy.
Source: www.dialpad.com

Voyced Reviews

We have no reviews of Voyced yet.
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What are some alternatives?

When comparing Dialpad and Voyced, you can also consider the following products

RingCentral - RingCentral is the leading provider of cloud-based communications and collaboration solutions for small business and enterprise companies

Monster VoIP - Monster VoIP is a cost-effective business solution providing VoIP service providers with a cloud-based system that enables teams to communicate better within the small business infrastructure.

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

BVoIP - BVoIP allows to easily add Cloud & On-Premise VoIP PBX to the product offering without having to re-invent the wheel or add another layer to the daily operations..

Nextiva - Business VoIP, cloud phone systems trusted by more than 150,000 companies. Powered by the leading cloud PBX VoIP platform, Nextiva is rated the best business VoIP service provider.

OnSIP - OnSIP offers cloud phone sytem for business communications across all devices.