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Dialpad VS UserBit

Compare Dialpad VS UserBit and see what are their differences

VoIPstudio
VoIPstudio is an award-winning VoIP system that offers businesses of all sizes a scalable communication solution. It’s inexpensive, easy-to-use, offers a full suite of PBX features, and is fully integrated for CRM. featured
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  3. » Reviews
  4. » Alternatives

Dialpad logo Dialpad

Switch is a cloud-based phone system built for Google Apps users.

UserBit logo UserBit

A full-stack qualitative research platform for UX & product teams.
  • Dialpad Landing page
    Landing page //
    2023-05-12
  • UserBit Landing page
    Landing page //
    2021-10-04

UserBit is a real-time collaborative platform of tools that helps UX and product teams better understand business and customer needs. It lets you: Organize - interviews, feedback, audio, video, and notes. Synthesize - powerful qualitative analysis features like tagging, affinity diagrams, word clouds, and more. Leverage UX tools - easily create and share personas, journey maps, visual sitemaps and even case-study reports.

Dialpad

Website
dialpad.com
Pricing URL
Official Dialpad Pricing
$ Details
-
Release Date
2011 January
Startup details
Country
United States
State
California
City
San Francisco
Founder(s)
Alex Cornell
Employees
500 - 999
Edit details

UserBit

Website
userbit.com
Pricing URL
Official UserBit Pricing
$ Details
freemium $60.0 / Monthly (5 Projects)
Release Date
-
Edit details

Dialpad features and specs

No features have been listed yet.

UserBit features and specs

  • Unlimited team members: Yes
  • Interview management: Yes
  • Tagging & analysis: Yes
  • Survey data analysis: Yes
  • Insights & reporting: Yes
  • Notes & media: Yes

Dialpad videos

+ Add

5 Killer Cloud Phone System Features of Dialpad | Cloud Based Phone System PABX

More videos:

  • Review - Test Drive Dialpad Today!
  • Review - Dialpad: 5 Fast Facts

UserBit videos

+ Add

UserBit - UX design & Collaboration Platform

More videos:

  • Review - UserBit - UX Research and Collaboration Platform

Category Popularity

0-100% (relative to Dialpad and UserBit)

Dialpad

UserBit

Communication
100 100%
Communication
0% 0
User Experience
0 0%
User Experience
100% 100
Enterprise Communication
100 100%
Enterprise Communication
0% 0
Design Tools
0 0%
Design Tools
100% 100

User comments

Share your experience with using Dialpad and UserBit. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Dialpad and UserBit

Dialpad Reviews

The 19 Best Call Center Software (& Features You Need) in 2022
Dialpad also integrates with popular CX tools, like HubSpot, Salesforce, and Zendesk, tying them all together into a single pane of glass. Setting up a new contact center with Dialpad takes just a few minutes. You can also add and remove agents, manage phone numbers more quickly and easily, right from your Dialpad account. This allows your business to scale easily with DialPad.
Source: blog.hubspot.com
The Top 9 Aircall Alternatives: How Do They Compare?
Dialpad is a unified communications platform that connects your teams through voice, video, messages, and online meetings. It provides advanced features to streamline your business communications and improve productivity.
Source: aircall.io
Top 10 VoIP providers in 2022
Dialpad is a cloud-based communications platform driven by artificial intelligence and developed entirely on the Google Cloud Platform. Dialpad Talk is a corporate phone solution that offers unrivaled flexibility, mobility and security. Dialpad Talk is available in three service options, each with a different fee structure, depending on the services provided. All plans...
Source: voip.review
Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
As we mentioned earlier, Dialpad’s Real-time Assist cards can pop up automatically on agents’ screens with tailored notes on tricky questions. But that’s not all it can do. Dialpad’s AI can transcribe calls—also in real time, with a high level of accuracy.
Source: www.dialpad.com
10 Best Call Center Software (December 2022)
Dialpad focuses on inbound and outbound calls, so it’s an effective call center platform for businesses that only want to offer phone support. As with most call center software, Dialpad’s contact center app includes call recording, monitoring and transcriptions. There isn’t a ticket system or omnichannel support, but Dialpad integrates well with Salesforce and Zendesk, so...
Source: www.forbes.com

UserBit Reviews

We have no reviews of UserBit yet.
Be the first one to post

Social recommendations and mentions

Based on our record, UserBit seems to be more popular. It has been mentiond 4 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Dialpad mentions (0)

We have not tracked any mentions of Dialpad yet. Tracking of Dialpad recommendations started around Mar 2021.

UserBit mentions (4)

  • Chooseing a UX analysis and repositrory tool, UXBit, Dovetail and Great Question are on the shortlist - whats your thoughts?
    I believe they meant https://userbit.com/. Source: about 2 years ago
  • Tools for organizing and understanding Customer Interview notes better?
    Userbit has interview management that offers exactly what you described. Click on a question, see all answers one below the other (cross-case analysis). Create insights, see/present/share all insights together, etc. Source: almost 3 years ago
  • What is the new tool for Spring 2021?
    My vote for https://userbitapp.com/ , for good analysis of... stuff. Source: about 3 years ago
  • Tools to automate analysis of interview notes?
    Automated tagging is a very difficult problem to solve for unless you provide a lot of preconfigured rules etc. However something like userbit can help you get there with features like bulk-tagging, etc. You can also split interviews by questions so you can do the analysis question by question. Source: over 3 years ago

What are some alternatives?

When comparing Dialpad and UserBit, you can also consider the following products

RingCentral - RingCentral is the leading provider of cloud-based communications and collaboration solutions for small business and enterprise companies

Dovetail - Mobile Cloud-Based Dental Software

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

Condens.io - Make storing, analyzing and sharing all UX research data easier, faster and more enjoyable.

Nextiva - Business VoIP, cloud phone systems trusted by more than 150,000 companies. Powered by the leading cloud PBX VoIP platform, Nextiva is rated the best business VoIP service provider.

EnjoyHQ - A customer research platform for product teams

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