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Dialpad VS CallTrack AI

Compare Dialpad VS CallTrack AI and see what are their differences

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Contents:
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  3. » Reviews
  4. » Alternatives

Dialpad logo Dialpad

Switch is a cloud-based phone system built for Google Apps users.

CallTrack AI logo CallTrack AI

Track and optimize your phone calls with CallTrack.ai. Measure your marketing ROI, capture quality leads, and boost your sales.
  • Dialpad Landing page
    Landing page //
    2023-05-12
  • CallTrack AI
    Image date //
    2024-04-18

CallTrack combines detailed call tracking and analytics with custom AI tools to better manage your inbound calls. Personalized IVR messaging for inbounds creates a more relevant experience for each caller….and closes more deals.

Dialpad

Website
dialpad.com
Pricing URL
Official Dialpad Pricing
$ Details
-
Release Date
2011 January
Edit details

CallTrack AI

Website
calltrack.ai
Pricing URL
Official CallTrack AI Pricing
$ Details
paid Free Trial $50.0 / Monthly
Release Date
2024 April
Edit details

Dialpad features and specs

No features have been listed yet.

CallTrack AI features and specs

  • Centralize your customer data: Collect and organize contacts and conversations in a unified inbox, making it easy to enhance the customer experience.
  • Access customer history in a snap: View incoming, active, and recent interactions for each contact, allowing your team to reference crucial information when needed.
  • Seamless call transfers with context: Effortlessly chat with and provide context to colleagues before transferring a customer, ensuing a smooth handoff.

Dialpad videos

+ Add

5 Killer Cloud Phone System Features of Dialpad | Cloud Based Phone System PABX

More videos:

  • Review - Test Drive Dialpad Today!
  • Review - Dialpad: 5 Fast Facts

CallTrack AI videos

No CallTrack AI videos yet. You could help us improve this page by suggesting one.

+ Add video

Category Popularity

0-100% (relative to Dialpad and CallTrack AI)

Dialpad

CallTrack AI

Communication
100 100%
Communication
0% 0
AI
0 0%
AI
100% 100
Enterprise Communication
100 100%
Enterprise Communication
0% 0
IVR
0 0%
IVR
100% 100

Questions and Answers

As answered by people managing Dialpad and CallTrack AI.

What makes your product unique?

CallTrack AI's answer:

Our advanced call tracking system lets you monitor calls, texts, form submissions, and chats as effortlessly as tracking clicks.

Why should a person choose your product over its competitors?

CallTrack AI's answer:

Our user-friendly dashboard delivers the actionable insights you need to optimize your marketing spend across diverse platforms.

How would you describe your primary audience?

CallTrack AI's answer:

Current customers have integrated CallTrack.ai with all their current marketing tools, from CRMs and lead management platforms… to Google Adwords, and more. Our platform enhances functionality and delivers deeper insights, boosting your ROI.

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Dialpad and CallTrack AI

Dialpad Reviews

The 19 Best Call Center Software (& Features You Need) in 2022
Dialpad also integrates with popular CX tools, like HubSpot, Salesforce, and Zendesk, tying them all together into a single pane of glass. Setting up a new contact center with Dialpad takes just a few minutes. You can also add and remove agents, manage phone numbers more quickly and easily, right from your Dialpad account. This allows your business to scale easily with DialPad.
Source: blog.hubspot.com
The Top 9 Aircall Alternatives: How Do They Compare?
Dialpad is a unified communications platform that connects your teams through voice, video, messages, and online meetings. It provides advanced features to streamline your business communications and improve productivity.
Source: aircall.io
Top 10 VoIP providers in 2022
Dialpad is a cloud-based communications platform driven by artificial intelligence and developed entirely on the Google Cloud Platform. Dialpad Talk is a corporate phone solution that offers unrivaled flexibility, mobility and security. Dialpad Talk is available in three service options, each with a different fee structure, depending on the services provided. All plans...
Source: voip.review
Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
As we mentioned earlier, Dialpad’s Real-time Assist cards can pop up automatically on agents’ screens with tailored notes on tricky questions. But that’s not all it can do. Dialpad’s AI can transcribe calls—also in real time, with a high level of accuracy.
Source: www.dialpad.com
10 Best Call Center Software (December 2022)
Dialpad focuses on inbound and outbound calls, so it’s an effective call center platform for businesses that only want to offer phone support. As with most call center software, Dialpad’s contact center app includes call recording, monitoring and transcriptions. There isn’t a ticket system or omnichannel support, but Dialpad integrates well with Salesforce and Zendesk, so...
Source: www.forbes.com

CallTrack AI Reviews

We have no reviews of CallTrack AI yet.
Be the first one to post

What are some alternatives?

When comparing Dialpad and CallTrack AI, you can also consider the following products

RingCentral - RingCentral is the leading provider of cloud-based communications and collaboration solutions for small business and enterprise companies

Ringba - Enterprise grade call tracking for performance marketers and the Pay Per Call industry. #calltracking #paypercall

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

Adobe Analytics - Adobe Analytics is an industry-leading solution that empowers you to understand your customers as people and steer your business with customer intelligence.

Nextiva - Business VoIP, cloud phone systems trusted by more than 150,000 companies. Powered by the leading cloud PBX VoIP platform, Nextiva is rated the best business VoIP service provider.

ClickGUARD - At ClickGUARD, we help Google Ads professionals protect and optimize their campaigns. Our mission is to completely eliminate wasteful ad traffic, beyond click fraud.

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