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Dialpad VS Brightcove

Compare Dialpad VS Brightcove and see what are their differences

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Dialpad logo Dialpad

Switch is a cloud-based phone system built for Google Apps users.

Brightcove logo Brightcove

| The Leading Online Video Platform |
  • Dialpad Landing page
    Landing page //
    2023-05-12
  • Brightcove Landing page
    Landing page //
    2022-06-14

Dialpad

Website
dialpad.com
Pricing URL
Official Dialpad Pricing
Release Date
2011 January
Startup details
Country
United States
State
California
City
San Francisco
Founder(s)
Alex Cornell
Employees
500 - 999
Edit details

Brightcove

Website
brightcove.com
Pricing URL
-
Release Date
-
Edit details

Dialpad videos

+ Add

5 Killer Cloud Phone System Features of Dialpad | Cloud Based Phone System PABX

More videos:

  • Review - Test Drive Dialpad Today!
  • Review - Dialpad: 5 Fast Facts

Brightcove videos

+ Add

Here’s How Brightcove Is Keeping Up With the Growth of Video | Fortune

More videos:

  • Review - Brightcove Video Cloud | The Leading Online Video Platform
  • Tutorial - How To: Schedule your videos in Brightcove Video Cloud

Category Popularity

0-100% (relative to Dialpad and Brightcove)

Dialpad

Brightcove

Communication
100 100%
Communication
0% 0
Video Platform
0 0%
Video Platform
100% 100
Enterprise Communication
100 100%
Enterprise Communication
0% 0
Video
0 0%
Video
100% 100

User comments

Share your experience with using Dialpad and Brightcove. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Dialpad and Brightcove

Dialpad Reviews

The 19 Best Call Center Software (& Features You Need) in 2022
Dialpad also integrates with popular CX tools, like HubSpot, Salesforce, and Zendesk, tying them all together into a single pane of glass. Setting up a new contact center with Dialpad takes just a few minutes. You can also add and remove agents, manage phone numbers more quickly and easily, right from your Dialpad account. This allows your business to scale easily with DialPad.
Source: blog.hubspot.com
The Top 9 Aircall Alternatives: How Do They Compare?
Dialpad is a unified communications platform that connects your teams through voice, video, messages, and online meetings. It provides advanced features to streamline your business communications and improve productivity.
Source: aircall.io
Top 10 VoIP providers in 2022
Dialpad is a cloud-based communications platform driven by artificial intelligence and developed entirely on the Google Cloud Platform. Dialpad Talk is a corporate phone solution that offers unrivaled flexibility, mobility and security. Dialpad Talk is available in three service options, each with a different fee structure, depending on the services provided. All plans...
Source: voip.review
Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
As we mentioned earlier, Dialpad’s Real-time Assist cards can pop up automatically on agents’ screens with tailored notes on tricky questions. But that’s not all it can do. Dialpad’s AI can transcribe calls—also in real time, with a high level of accuracy.
Source: www.dialpad.com
10 Best Call Center Software (December 2022)
Dialpad focuses on inbound and outbound calls, so it’s an effective call center platform for businesses that only want to offer phone support. As with most call center software, Dialpad’s contact center app includes call recording, monitoring and transcriptions. There isn’t a ticket system or omnichannel support, but Dialpad integrates well with Salesforce and Zendesk, so...
Source: www.forbes.com

Brightcove Reviews

YouTube alternatives: an overview of the 10 best platforms and portals
US-based software company Brightcove helps organizations publish and optimize broadcast-quality video content. Brightcove’s video communications platform is called Video Cloud. Here users can upload their videos and access API and SDK tools and real-time video analytics. Other offerings, such as the Video Marketing Suite, are designed specifically for customers who wish to...
Source: www.ionos.com
YouTube Is Not Your Only Option — There Are Plenty of Alternatives
Perhaps one of the most significant downsides to this tech giant is that it’s not beginner-friendly with its clunky UI and non-transparent pricing. Also, if you want to learn how much their services cost, you have to contact them to get an estimate. Finally, another significant flaw for businesses without a well-established audience is that Brightcove is not a video-sharing...
Source: www.brid.tv
The Complete List of Video Marketing Tools (Updated for 2022)
Brightcove has been praised for its intuitive and user-friendly interface. Its gallery players allows users to quickly navigate through related videos for a better viewing experience. It allows users to live stream videos, which can be monetized. However, the search feature is definitely not as advanced as YouTube’s.
Source: breadnbeyond.com

What are some alternatives?

When comparing Dialpad and Brightcove, you can also consider the following products

RingCentral - RingCentral is the leading provider of cloud-based communications and collaboration solutions for small business and enterprise companies

Vimeo - Vimeo is a social media app that lets you share and capture videos. You can watch new videos in a variety of different categories, and you can share your own content right from your device. Read more about Vimeo.

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

Wistia - Host, manage, and track your videos with the best video marketing tools in the (known) universe.

Nextiva - Business VoIP, cloud phone systems trusted by more than 150,000 companies. Powered by the leading cloud PBX VoIP platform, Nextiva is rated the best business VoIP service provider.

Kaltura - Video solutions for media, service providers, enterprises, and education - OTT TV, Webcasting, Enterprise YouTube, VPaaS – live and VOD.

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