Software Alternatives, Accelerators & Startups

Dialpad VS ATC Professional

Compare Dialpad VS ATC Professional and see what are their differences

Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

Dialpad logo Dialpad

Switch is a cloud-based phone system built for Google Apps users.

ATC Professional logo ATC Professional

ATC Professional is a high level estimating system for grassroots process plant construction projects with an accuracy range of plus or minus ten percent.
  • Dialpad Landing page
    Landing page //
    2023-05-12
  • ATC Professional Landing page
    Landing page //
    2021-10-07

Dialpad

Release Date
2011 January
Startup details
Country
United States
State
California
Founder(s)
Alex Cornell
Employees
500 - 999

Dialpad features and specs

  • Unified Communications
    Dialpad offers a comprehensive suite of communication tools, including voice calls, video conferencing, messaging, and contact center solutions, all in one platform, enabling streamlined business communications.
  • AI-Powered Features
    The platform includes AI-driven features such as real-time transcription, voice recognition, and sentiment analysis, which can enhance productivity and provide valuable insights.
  • Mobile and Desktop Compatibility
    Dialpad is accessible on multiple devices, including desktop, mobile, and web applications, allowing flexibility and ease of use for remote and mobile workers.
  • Integration Capabilities
    Dialpad integrates with a wide range of third-party applications, including Google Workspace, Microsoft 365, and CRM systems, facilitating seamless workflow management.
  • Scalability
    Dialpad can scale with your business, offering solutions suitable for small businesses as well as large enterprises, allowing for growth without needing to switch platforms.

Possible disadvantages of Dialpad

  • Cost
    While Dialpad offers a robust set of features, its pricing may be higher compared to other VoIP solutions, which might be a concern for small businesses with limited budgets.
  • Learning Curve
    The wide range of features can present a learning curve for new users, requiring some time and training to fully utilize the platform’s capabilities.
  • Voice Quality
    Some users have reported occasional issues with call quality and reliability, which can be a concern for businesses that rely heavily on flawless voice communication.
  • Customer Support
    While Dialpad offers customer support, some users have experienced delays and difficulties in resolving issues quickly, which can affect business operations.
  • Advanced Features Cost Extra
    Certain advanced features and integrations may require additional fees, making the total cost higher if you need those functionalities.

ATC Professional features and specs

  • Comprehensive Project Management
    ATC Professional offers a full suite of tools for managing tasks, schedules, resources, and budgets, providing a holistic approach to project management.
  • Customizable Features
    The software allows for extensive customization to fit the specific needs of different projects and industries, enhancing user flexibility.
  • User-friendly Interface
    ATC Professional features an intuitive interface that is easy to navigate, which can help reduce the learning curve for new users.
  • Robust Reporting
    Offers detailed reporting capabilities, allowing users to generate insights and analytics to make informed decisions.
  • Scalability
    The software can scale with business growth, accommodating more projects and users without a decline in performance.

Possible disadvantages of ATC Professional

  • Cost
    As a comprehensive tool, ATC Professional might be expensive for small to mid-sized companies with limited budgets.
  • Complexity for Small Projects
    The extensive range of features may be overwhelming for users managing smaller, simpler projects that don't require all functionalities.
  • Initial Setup Time
    The setup process can be time-consuming due to the need for customization and onboarding.
  • Dependency on Training
    Users may require significant training to fully utilize all features, potentially incurring additional time and costs.
  • Limited Third-party Integrations
    May not support as many third-party integrations as some competitors, possibly limiting its ease of integration into existing workflows.

Analysis of Dialpad

Overall verdict

  • Dialpad is generally considered a good option for businesses looking for a reliable and scalable communication solution. Its strong feature set and ease of use make it a compelling choice for companies of different sizes and industries.

Why this product is good

  • Dialpad is a cloud-based communication platform that offers voice, video, and messaging services. It's known for its user-friendly interface, flexibility, and seamless integration with other productivity tools such as Google Workspace, Microsoft 365, and CRM systems. Dialpad also leverages AI technology to provide real-time transcription and call analytics, which can be valuable for businesses seeking to enhance their communication processes.

Recommended for

  • Small to medium-sized businesses in need of a comprehensive communication platform
  • Teams that rely heavily on remote work and need effective collaboration tools
  • Organizations seeking to integrate their communication tools with existing software ecosystems
  • Businesses that require advanced call analytics and transcription services

Dialpad videos

5 Killer Cloud Phone System Features of Dialpad | Cloud Based Phone System PABX

More videos:

  • Review - Test Drive Dialpad Today!
  • Review - Dialpad: 5 Fast Facts

ATC Professional videos

No ATC Professional videos yet. You could help us improve this page by suggesting one.

Add video

Category Popularity

0-100% (relative to Dialpad and ATC Professional)
Communication
100 100%
0% 0
CMS
0 0%
100% 100
Enterprise Communication
100 100%
0% 0
Project Management
0 0%
100% 100

User comments

Share your experience with using Dialpad and ATC Professional. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare Dialpad and ATC Professional

Dialpad Reviews

Top 10 Webex alternatives in 2024
Dialpad is an AI-powered platform known for offering abilities similar to or exceeding those of Webex. It allows business teams to communicate internally and with customers through multiple channels like video, voice, messaging, etc., through a single application. It has a mobile app, so it is more appropriate for organizations with a distributed workforce.
Source: www.rocket.chat
The 19 Best Call Center Software (& Features You Need) in 2022
Dialpad also integrates with popular CX tools, like HubSpot, Salesforce, and Zendesk, tying them all together into a single pane of glass. Setting up a new contact center with Dialpad takes just a few minutes. You can also add and remove agents, manage phone numbers more quickly and easily, right from your Dialpad account. This allows your business to scale easily with DialPad.
The Top 9 Aircall Alternatives: How Do They Compare?
Dialpad is a unified communications platform that connects your teams through voice, video, messages, and online meetings. It provides advanced features to streamline your business communications and improve productivity.
Source: aircall.io
Top 10 VoIP providers in 2022
Dialpad is a cloud-based communications platform driven by artificial intelligence and developed entirely on the Google Cloud Platform. Dialpad Talk is a corporate phone solution that offers unrivaled flexibility, mobility and security. Dialpad Talk is available in three service options, each with a different fee structure, depending on the services provided. All plans...
Source: voip.review
Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
As we mentioned earlier, Dialpad’s Real-time Assist cards can pop up automatically on agents’ screens with tailored notes on tricky questions. But that’s not all it can do. Dialpad’s AI can transcribe calls—also in real time, with a high level of accuracy.
Source: www.dialpad.com

ATC Professional Reviews

We have no reviews of ATC Professional yet.
Be the first one to post

What are some alternatives?

When comparing Dialpad and ATC Professional, you can also consider the following products

RingCentral - RingCentral is the leading provider of cloud-based communications and collaboration solutions for small business and enterprise companies

MCS-rm - MCS-rm is a rental management software that manages and controls the efficiency & profitability of hire operation.

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

PROSPER - Prosper is a pioneer of peer-to-peer (P2P) online lending in the United States.

Nextiva - Business VoIP, cloud phone systems trusted by more than 150,000 companies. Powered by the leading cloud PBX VoIP platform, Nextiva is rated the best business VoIP service provider.

Proscient - Oil and Gas Vertical