Software Alternatives & Reviews

Dialfire VS Freshcaller

Compare Dialfire VS Freshcaller and see what are their differences

Dialfire logo Dialfire

Cloud Calling at Jet Speed

Freshcaller logo Freshcaller

Freshcaller is a modern-day reimagining of our everyday phone system for customer support, sales, IT, and HR teams.
  • Dialfire Landing page
    Landing page //
    2022-01-16
  • Freshcaller Landing page
    Landing page //
    2023-08-22

Freshcaller is a modern-day reimagining of our everyday phone system for customer support, sales, IT, and HR teams. It acts as a central hub for all phone-related activities of an organization, enabling companies to easily launch their phone operations in a matter of minutes. By virtue of being a cloud-based phone system, Freshcaller enables businesses of all sizes to run virtual call centers without having to purchase any phone hardware. Loved by 40,000+ businesses, Freshcaller provides key capabilities such as customizable Voicemails, multi-level IVR (Phone Tree) system, Smart Escalations, pre-built and custom Call Center Analytics, Call Recorder, context transfer through Notes, Call Monitoring, Call Masking, Call Conferencing, unlimited concurrent calls, and virtual phone numbers in 90+ countries.

Freshcaller

$ Details
freemium $15.0 / Monthly
Platforms
Android Browser iOS
Release Date
2017 September

Dialfire videos

dialfire.com - Instant Outbound Call Center

Freshcaller videos

How to use a helpdesk and call center software together? | Freshcaller + Freshdesk

More videos:

  • Review - An admin's guide to setting up Freshcaller
  • Review - Freshcaller - Freshsales integration
  • Review - Routing Automation

Category Popularity

0-100% (relative to Dialfire and Freshcaller)
Customer Support
100 100%
0% 0
Communication
22 22%
78% 78
VoIP
0 0%
100% 100
Call Center Software
28 28%
72% 72

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Dialfire and Freshcaller

Dialfire Reviews

Best Call Center Software: The Complete List (2020 Update)
Dialfire transforms your browser into a complete outbound call center solution. No need to install anything. You can even start your campaign in just 3 minutes.

Freshcaller Reviews

The 19 Best Call Center Software (& Features You Need) in 2022
Freshcaller is a dedicated phone system that makes it painless and easy for international businesses to manage customer support calls. With Freshcaller, you can set up a multi-level interactive voice response system, respond to calls on the Freshcaller mobile app, and automate call distribution.
Best Call Center Software: The Complete List (2020 Update)
Freshcaller is a hassle free call center software that is geared more towards startups and small teams. You do not need to install any hardware. It is easy to setup, customizable and also provide real-time insights.

What are some alternatives?

When comparing Dialfire and Freshcaller, you can also consider the following products

RingCentral Contact Center - The Collaborative Contact Center solution from the industry

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

contactSPACE - contactSPACE is a cloud contact centre software for the SME.

CloudTalk - Work locally, grow globally

LeadDesk - LeadDesk is a powerful tool for lead generation, predictive dialing, contact center management, and information delivery.

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.