Software Alternatives & Reviews

Dewstack VS BoldDesk

Compare Dewstack VS BoldDesk and see what are their differences

Dewstack logo Dewstack

Elevate your documentation game

BoldDesk logo BoldDesk

Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks.
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  • Dewstack Landing page
    Landing page //
    2023-05-21

Dewstack is your ultimate platform for crafting, managing, and hosting intelligent documents. Our AI-Powered Documentation Assistance, SmartDocs, delivers real-time, accurate, and relevant answers to user queries, thus enhancing user engagement and promoting self-service.

Key Features:

SmartDocs: Experience AI-powered documentation. "Ask a Question" feature allows users to quickly find needed information. Also, our seamless AI-driven Q&A chatbot provides instant support, reducing team workload.

Powerful Editor: Import content from various formats, use rich embeds from 30+ third-party platforms, add beautiful code and iframe embeds, and paste directly from Word, Excel, and HTML.

Ease of Use: Enjoy a user-friendly interface with drag-drop ordering, quick start templates, team support with roles & permissions, and nested page support for a well-structured documentation system.

Simple Hosting: Choose to use a free Dewstack domain or a custom domain. Benefit from a free SSL certificate and have the option to keep your content private.

Customizability: Tailor Dewstack to your needs with DIY with preview, custom branding, multiple themes, landing page, space SEO, multi-language support, and sections enable/disable feature.

Experience the power of intelligent documentation. Transform your documentation process with Dewstack today!

  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02

BoldDesk is a premium cloud-based customer service software and designed to streamline and simplify customer query management. With BoldDesk, you can provide access to a huge collection of knowledge-based articles while organizing and handling customer inquiries with ease.

Dewstack

$ Details
freemium $29.0 / Monthly ("SmartDocs", "Custom Domain", "Landing Page", "Themes")
Platforms
Web Browser Google Chrome Firefox Cloud Safari Edge
Release Date
2022 May

BoldDesk

$ Details
paid Free Trial $25.0 / Monthly (For 3 agents)
Platforms
Web REST API Cloud Android iPhone
Release Date
2022 May

Dewstack features and specs

  • Public Documentation: Yes
  • Private Documentation: Yes
  • Custom Domains: Yes
  • Free hosting: Yes
  • Themes: Yes
  • Team Support: Yes
  • Import Content Option: Yes
  • Branding: Yes
  • Multi-language Support: Yes
  • Landing Pages: Yes
  • Customizable look and feel: Yes
  • SEO Features: Yes
  • Analytics: Yes
  • Powerful Search: Yes
  • Integrations: Yes
  • Export Content Option: Yes
  • AI Assistant: Yes
  • Q&A Chatbot: Yes
  • AI based document search: Yes

BoldDesk features and specs

  • Ticketing System: Yes
  • Artificial Intelligence: Yes
  • Automation: Yes
  • Customer Portal: Yes
  • Customization: Yes
  • Task Management: Yes
  • Multilingual Support: Yes
  • Integeration: Yes
  • Export contact: Yes
  • Report and Analysis: Yes

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Category Popularity

0-100% (relative to Dewstack and BoldDesk)
Documentation As A Service & Tools
Customer Support
0 0%
100% 100
Knowledge Base
100 100%
0% 0
Help Desk
0 0%
100% 100

User comments

Share your experience with using Dewstack and BoldDesk. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, Dewstack should be more popular than BoldDesk. It has been mentiond 4 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Dewstack mentions (4)

  • SmartDocs by Dewstack: Transform Your Documentation Experience with AI.
    Effortlessly craft, manage, and host intelligent docs. Create or bring in your external content, Train your docs and let it respond to user queries in real-time. It can be an FAQ, Product docs, User manual, Knowledge base, Release notes or anything. Source: 12 months ago
  • Technical writing guide / User manual /troubleshooting guide
    You can try Dewstack(https://dewstack.com). It allows for embedding content from 3rd party platforms and you can embed iframes as well within your hosted docs as interactive content. See if this can help. Source: about 1 year ago
  • Ask HN: Any good black Friday deals?
    I am running a 40% off forever deal for my app: https://dewstack.com A no code documentation tool for building & hosting Knowledge bases, User guides, Product docs or any self-serve guide for your end user. Supports custom domain, private documentation, Team( so you can bring in your agency or anyone to work on them), multi-language and lots more. - Source: Hacker News / over 1 year ago
  • What are the best documentation tools out there?
    You can checkout: https://dewstack.com. Not as expensive as gitbook and have a generous free plan if you just want to try it out. Source: almost 2 years ago

BoldDesk mentions (1)

  • Customer Support Agents Vs Knowledge Base
    Https://bolddesk.com help your agents to succeed. Source: 10 months ago

What are some alternatives?

When comparing Dewstack and BoldDesk, you can also consider the following products

Document360 - Self-service knowledge base software focused on SaaS Products & Enterprise Software Projects.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

GitBook - Modern Publishing, Simply taking your books from ideas to finished, polished books.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Notaku - Create your startup essential websites using Notion as CMS

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!