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Device Info VS Pointel DCCM

Compare Device Info VS Pointel DCCM and see what are their differences

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Device Info logo Device Info

Device Info is a web browser security testing, privacy testing, and troubleshooting tool.

Pointel DCCM logo Pointel DCCM

DCCM empowers business users responsible for managing the customer experience and agent staffing. DCCM has features such as future date changes, snapshot/restore and audit capabilities.
  • Device Info Landing page
    Landing page //
    2023-07-31
  • Pointel DCCM Landing page
    Landing page //
    2021-06-27

Contact center infrastructure deployment and operation typically requires highly skilled CTI engineers. When faced with sudden dynamic changes, the contact center operators typically escalate the issue with a predetermined process. This process results in long cycle times, higher operational costs and dissatisfied customers.

Contact center operations face dynamic challenges such as inbound call spikes, emergency closures and other unplanned incidents. Pointel’s Dynamic Contact Center Manager (DCCM) empowers contact center operation teams to rapidly and safely respond to such challenges. Operators can easily change parameters such as routing, load distribution, agent queues, and skills to meet the Service Level Agreement (SLA) objectives and optimize the customer experience.

Device Info videos

+ Add

Como saber TUDO SOBRE SEU SMARTPHONE? Review do app DEVICE INFO

More videos:

  • Review - Android App Review - Device Info EX Live wallpaper
  • Review - Android App Review-Device Info & Check your Samsung Original.

Pointel DCCM videos

+ Add

Dynamic Contact Center Manager Testimonial

Category Popularity

0-100% (relative to Device Info and Pointel DCCM)

Device Info

Pointel DCCM

Software Marketplace
100 100%
Software Marketplace
0% 0
Call Center Software
0 0%
Call Center Software
100% 100
Software Recommendations
100 100%
Software Recommendations
0% 0
Communication
0 0%
Communication
100% 100

User comments

Share your experience with using Device Info and Pointel DCCM. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, Device Info seems to be more popular. It has been mentiond 30 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Device Info mentions (30)

  • Losing Points… as someone who doesn’t have a PC/Laptop, and only do the rewards on the Xbox + Mobile. I lose 110 daily points, this adds up a lot over time. Is it worth investing in a laptop for this?
    Thanks for the https://deviceinfo.me/ link! Very useful. Source: about 1 year ago
  • Losing Points… as someone who doesn’t have a PC/Laptop, and only do the rewards on the Xbox + Mobile. I lose 110 daily points, this adds up a lot over time. Is it worth investing in a laptop for this?
    No, it changes the user agent to Linux (android) or Mac (iPhone) to get the desktop site of the webpage. A handy site to check it is deviceinfo.me. Source: about 1 year ago
  • Do banks know what you have login to based off cookies or only same ip?
    Https://deviceinfo.me would illustrate it better. Source: about 1 year ago
  • The FBI now recommends using an ad blocker when searching the web
    I can add 1 more extension (https://chrome.google.com/webstore/detail/privacy-tweaks/indpljpndioefdhmhafebdcddigbogbn/related) and it will block nearly everything on deviceinfo.me that 'Aggressively block fingerprinting' on Brave does. Source: about 1 year ago
  • Questions about extensions that change fingerprint and UA string
    Sites like https://deviceinfo.me are able to detect when I try to spoof my UA string or OS with UA switcher. deviceinfo.me would tell me my "True OS" and "True Browser Core". Using Chameleon however, deviceinfo.me could not detect my true OS or true browser core. Source: about 1 year ago
View more

Pointel DCCM mentions (0)

We have not tracked any mentions of Pointel DCCM yet. Tracking of Pointel DCCM recommendations started around Jun 2021.

What are some alternatives?

When comparing Device Info and Pointel DCCM, you can also consider the following products

Cover Your Tracks - Cover Your Tracks is a website that comes with an agile approach for the users to test the privacy of add-ons with best-in-class tools and techniques with complete online support.

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

privacytools.io - You are being watched.

DialogTech - DialogTech is an end-to-end call attribution and conversion platform.

PRISM Break - Opt out of PRISM, the NSA’s global data surveillance program.

CallScaler - At $0.20 per US phone number, CallScaler is the best solution for scaling your online call tracking website campaigns! Call recording, tracking, routing, analytics & more!

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