Software Alternatives & Reviews

Device Info VS Pointel DCCM

Compare Device Info VS Pointel DCCM and see what are their differences


Device Info is a web browser security testing, privacy testing, and troubleshooting tool.

DCCM empowers business users responsible for managing the customer experience and agent staffing. DCCM has features such as future date changes, snapshot/restore and audit capabilities.
Device Info Landing Page
Device Info Landing Page
Pointel DCCM Landing Page
Pointel DCCM Landing Page

Contact center infrastructure deployment and operation typically requires highly skilled CTI engineers. When faced with sudden dynamic changes, the contact center operators typically escalate the issue with a predetermined process. This process results in long cycle times, higher operational costs and dissatisfied customers.

Contact center operations face dynamic challenges such as inbound call spikes, emergency closures and other unplanned incidents. Pointel’s Dynamic Contact Center Manager (DCCM) empowers contact center operation teams to rapidly and safely respond to such challenges. Operators can easily change parameters such as routing, load distribution, agent queues, and skills to meet the Service Level Agreement (SLA) objectives and optimize the customer experience.

Device Info details

Categories
Software Marketplace Software Recommendations B2B Directory
Website deviceinfo.me  
Platforms
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Pointel DCCM details

Categories
Cloud Contact Center Software Call Center Software Call Center Solution Contact Center Manager Contact Management
Website pointel.com  
Platforms
Windows Browser iOS

Device Info videos

Como saber TUDO SOBRE SEU SMARTPHONE? Review do app DEVICE INFO

More videos:

  • - Android App Review - Device Info EX Live wallpaper
  • - Android App Review-Device Info & Check your Samsung Original.

Pointel DCCM videos

Dynamic Contact Center Manager Testimonial

Category Popularity

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Social recommendations and mentions

Based on our record, Device Info seems to be more popular. It has been mentiond 9 times since March 2021. We are tracking product recommendations and mentions on Reddit, HackerNews and some other platforms. They can help you identify which product is more popular and what people think of it.

Device Info mentions (9)

  • Why is Firefox considered the go-to for privacy? And how does Vivaldi compare?
    And most importantly, Firefox is the most flexible browser. Apart from just the basic settings that you get to configure in every browser, an advanced firefox user can go to the about:config page and find god settings that can be used for all sorts of things. (this isn't straightforward coz some of these settings can break the browser). To understand how this is good for privacy, you'll need to know how internet... - Source: Reddit / about 2 months ago
  • Brave is not private.
    And braves implementation is far less complete than tors, you can check this for urself, for e.g it maximised by default, whilst this is generally advised against tor at least has a decent solution of having white bars around the window to make maximised users share the same maximised window size. And to hide your real screen res. Brave not only doesn’t do this, but doesn’t spoof the fact that my device is... - Source: Reddit / 4 months ago
  • Bromite and Firefox
    Firefox and Bromite are a good combo. Personally I use Fennec and Bromite, with Fennec being the main browser. Brave has a shady past which is why a lot of people don't trust them. There's plenty of info on that so I won't go into it. Bromite has no such record seeing how it's a project and not a business. Politics aside, I still prefer Bromite for a privacy browser. It still has built in ad blocking, which can be... - Source: Reddit / 5 months ago
  • Guide to going Semi-Private
    Knowing if you're in a 6.3 inch android is not a unique identifier. There are millions of devices that will show the same exact details on deviceinfo.me. - Source: Reddit / 5 months ago
  • Brave Browser actually blocks "True Operating System Core"?
    So I have a hardened version of Firefox as well as Brave as my everyday browsers. After doing a security audit that starts with using the site deviceinfo.me, I noticed that the FireFox browser still exposes the "True Operating System Core" despite having a User-Agent Switcher and other stuff on it. - Source: Reddit / 5 months ago
View all

Pointel DCCM mentions (0)

We have not tracked any mentions of Pointel DCCM yet. Tracking of Pointel DCCM recommendations started around Jun 2021.

What are some alternatives?

When comparing Device Info and Pointel DCCM, you can also consider the following products

DNS leak test - Test your connection for DNS leaks.

Genesys PureEngage - The Genesys PureEngage platform drives customer experience success across your enterprise and digital transformation at scale, whether they're on-premises or in the cloud. Learn more at Genesys.com now.

BrowserLeaks.com - BrowserLeaks.com is a website that checks how much private information your web browser is leaking...

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

PRISM Break - Opt out of PRISM, the NSA’s global data surveillance program.

Genesys - Genesys provides omnichannel customer experience and contact center solutions in the cloud and on-premises.

User reviews

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