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DeskPRO VS Helprace

Compare DeskPRO VS Helprace and see what are their differences

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DeskPRO logo DeskPRO

DeskPRO is a multi-channel help desk software.

Helprace logo Helprace

Helprace is a customer service software suite linking a ticket system with help desk software, giving customer support agents a complete helpdesk solution.
  • DeskPRO Landing page
    Landing page //
    2023-08-06
  • Helprace Landing page
    Landing page //
    2021-10-03

DeskPRO videos

+ Add

BluestarLinux 5.15.10-2021.12.19 Deskpro KDE Arch Full Review

Helprace videos

+ Add

Helprace: a Zendesk Alternative

More videos:

  • Review - Translation Portal - Helprace

Category Popularity

0-100% (relative to DeskPRO and Helprace)

DeskPRO

Helprace

Help Desk
40 40%
Help Desk
60% 60
Customer Support
37 37%
Customer Support
63% 63
Help Desk And Ticketing
55 55%
Help Desk And Ticketing
45% 45
Customer Service
33 33%
Customer Service
67% 67

User comments

Share your experience with using DeskPRO and Helprace. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, DeskPRO seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

DeskPRO mentions (1)

  • respect me, please.
    Nor free, but an affordable on-prem or cloud solution is deskpro.com. Source: 12 months ago

Helprace mentions (0)

We have not tracked any mentions of Helprace yet. Tracking of Helprace recommendations started around Mar 2021.

What are some alternatives?

When comparing DeskPRO and Helprace, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

UseResponse - Open-source, self-hosted customer feedback software, live chat and helpdesk system that you can install on your server. Organize documentation using knowledge base and get feedback from social networks with centralized system

HelpScout - Help Scout is a simple, straightforward way to provide excellent support

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

UserVoice - UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform that empowers users to speak and companies to understand.

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