Software Alternatives & Reviews

DeskPRO VS BoldDesk

Compare DeskPRO VS BoldDesk and see what are their differences

DeskPRO logo DeskPRO

DeskPRO is a multi-channel help desk software.

BoldDesk logo BoldDesk

Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks.
Visit Website
  • DeskPRO Landing page
    Landing page //
    2023-08-06
  • BoldDesk Landing page
    Landing page //
    2023-04-20

BoldDesk is a premium cloud-based customer service software and designed to streamline and simplify customer query management. With BoldDesk, you can provide access to a huge collection of knowledge-based articles while organizing and handling customer inquiries with ease.

BoldDesk

$ Details
paid Free Trial $10.0 / Monthly (For 3 agents)
Platforms
Web REST API Cloud Android iPhone
Release Date
2022 May

DeskPRO features and specs

No features have been listed yet.

BoldDesk features and specs

  • Ticketing System: Yes
  • Artificial Intelligence: Yes
  • Automation: Yes
  • Customer Portal: Yes
  • Customization: Yes
  • Task Management: Yes
  • Multilingual Support: Yes
  • Integeration: Yes
  • Export contact: Yes
  • Report and Analysis: Yes

DeskPRO videos

BluestarLinux 5.15.10-2021.12.19 Deskpro KDE Arch Full Review

BoldDesk videos

Getting Started with Syncfusion BoldDesk

Category Popularity

0-100% (relative to DeskPRO and BoldDesk)
Help Desk
44 44%
56% 56
Customer Support
29 29%
71% 71
Help Desk And Ticketing
100 100%
0% 0
CRM
0 0%
100% 100

User comments

Share your experience with using DeskPRO and BoldDesk. For example, how are they different and which one is better?
Log in or Post with

Social recommendations and mentions

BoldDesk might be a bit more popular than DeskPRO. We know about 1 link to it since March 2021 and only 1 link to DeskPRO. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

DeskPRO mentions (1)

  • respect me, please.
    Nor free, but an affordable on-prem or cloud solution is deskpro.com. Source: 12 months ago

BoldDesk mentions (1)

  • Customer Support Agents Vs Knowledge Base
    Https://bolddesk.com help your agents to succeed. Source: 10 months ago

What are some alternatives?

When comparing DeskPRO and BoldDesk, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

HelpScout - Help Scout is a simple, straightforward way to provide excellent support

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Front - multi-channel inbox service for collaborative teams