Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
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Churn Solution
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Intercom
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Based on our record, Churnzero seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
I noticed that Zoho, just like many other CRM solutions tend to focus on sales alone, and doesn't fit a subscription model very well. So once you have a bunch of deals in the pipeline, you'll want to close them as 'won'; However, if you have customers on subscriptions with expiration dates, renewals, etc. One way to manage that is to pair zoho or hubspot with an application that supports existing customers,... Source: about 2 years ago
Froged - One click solution providing easy-to-use marketing, sales and support services to turn website visitors into happy customers.
Totango - Totango is a Customer Success Software Platform
Twilio Studio - Accelerate your customer engagement roadmap
Gainsight - Customer Success for the New Enterprise
KISSmetrics - Giving you the knowledge you need to make better decisions. Kissmetrics is a revolutionary person-based analytics platform for your whole team. Get product, sales, marketing, customer support working together to improve the metrics that matter.
ClientSuccess - Reduce churn and increase revenue with the true customer success management platform.
