Software Alternatives & Reviews
Register | Login

Deskero VS Olark

Compare Deskero VS Olark and see what are their differences

Qrvey
Embedded Analytics built exclusively for SaaS applications. featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Deskero logo Deskero

Deskero is a simple, flexible and social-aware helpdesk software and support ticket system to take care of customer service with a few clicks.

Olark logo Olark

Real-time chat and monitoring of your website visitors through Google Talk and Jabber.
  • Deskero Landing page
    Landing page //
    2021-10-03
  • Olark Landing page
    Landing page //
    2023-07-05

Deskero videos

+ Add

Deskero - Help Desk Made Easy!

More videos:

Olark videos

+ Add

Olark Review: Strenghts and Weaknesses of the Live Chat Software

More videos:

  • Review - Olark review - picksaas.com

Category Popularity

0-100% (relative to Deskero and Olark)

Deskero

Olark

Customer Service
100 100%
Customer Service
0% 0
Customer Support
5 5%
Customer Support
95% 95
Data Dashboard
100 100%
Data Dashboard
0% 0
Live Chat
0 0%
Live Chat
100% 100

User comments

Share your experience with using Deskero and Olark. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare Deskero and Olark

Deskero Reviews

The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Deskero isn't just about social support, either. Its support interface helps you stay on top of everything. You can preview entire support email messages and write your replies right in the dashboard, without ever having to jump back and forth between screens. There's live chat to help customers in real time, mobile apps to help customers on the go, and more. And if you ever...
Source: zapier.com

Olark Reviews

9 Best ManyChat Alternatives & Competitors in 2024
Olark stands out thanks to its modern marketing functionalities. These include attention-grabbing interfaces and imagery. It offers features and aspects that resonate with customers. Overall, Olark is a simple, well-grounded tool that is worth considering if you run a small business or work as a solo professional.
Source: www.tidio.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
Olark is a full customer relationship management (CRM) platform. Its primary features are live chat for sales and customer support. For the latter, they offer automated chat, organized customer data insights, and live chat analytics so you can track your performance. For example, you can monitor average live chat response times.
Source: www.tidio.com
11 Best Customer Service Software & Apps You Need in 2022
Olark’s CoPilot is a chatbot that makes your support team’s jobs easier and improves the customer experience. Using AI, CoPilot can understand questions and send answers to the common ones. It can also route customers to the right agent based on their needs. One of the best parts is that Olark will build your chatbots for you so you don’t have to spend time and energy...
Source: krisp.ai
What are alternatives to LiveChat?
What are good alternatives to LivePerson, Olark, and ATG? I am looking for minimal integration with an analytic overlay and low cost.
Source: www.quora.com

Social recommendations and mentions

Based on our record, Olark seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Deskero mentions (0)

We have not tracked any mentions of Deskero yet. Tracking of Deskero recommendations started around Mar 2021.

Olark mentions (1)

  • You don't need live chat on your website
    I think there is some nuance here that is helpful to unpack. We'd almost all agree that: 1. Things that get in the way of solving customer needs are annoying. Most modals, popups, proactive notification that don't happen at the right time. This could include chat, email capture, cookie banners, chat bots, popovers. 2. For almost every business there are some sets of customer needs that require a conversation... - Source: Hacker News / over 1 year ago

What are some alternatives?

When comparing Deskero and Olark, you can also consider the following products

Whatagraph - Whatagraph is the most visual multi-source marketing reporting platform. Built in collaboration with digital marketing agencies

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

QlikSense - A business discovery platform that delivers self-service business intelligence capabilities

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Owler - Owler is a crowdsourced data model allowing users to follow, track, and research companies.

LiveChat - LiveChat - premium live chat software. Approach customers directly on the website, make connections and drive more sales using LiveChat.

Loading...