parcelLab is the leading Operations Experience Management platform globally.
We bring people and brands closer together by closing the experience gap post-sales and beyond, transforming operational complexity into opportunities to outperform for global brands such as IKEA, Bose, Puma, Farfetch and Nespresso.
For brands, that means more chances to create relationships that last. And for the people that buy from them, it means turning mundane operational moments into moments of joy.
Zoom - Equip your team with tools designed to collaborate, connect, and engage with teammates and customers, no matter where you’re located, all in one platform.
Sendcloud - The all-in-one shipping platform for e-commerce
join.me - Instant screen sharing. Instant Aha!
PAQATO - The PAQATO After-Sales Experience Platform is the growth driver that makes online stores successful for tomorrow.
TeamViewer - TeamViewer lets you establish a connection to any PC or server within just a few seconds.
AfterShip - AfterShip is the shipment tracking API for ecommerce businesses and marketplaces.