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Decibel Insight VS Gainsight

Compare Decibel Insight VS Gainsight and see what are their differences

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Decibel Insight logo Decibel Insight

Powerful Visual Web Analytics

Gainsight logo Gainsight

Customer Success for the New Enterprise
  • Decibel Insight Landing page
    Landing page //
    2023-10-11

Introducing the most advanced, innovative and complete heatmapping tools in the world, Decibel Insight is designed to help businesses of all types and sizes generate better results from their websites. Unlike traditional analytics, which use statistics and charts to monitor how a website has performed, Decibel Insight’s powerful tools provide visual intelligence and guidance on how to improve it.

In just a few clicks, Decibel Insight’s patent protected technology identifies the content that works best, where to position it and how to optimise the user experience for desktop and mobile to maximise conversion.

Applicable to B2B and B2C websites and delivered as SaaS, its intuitive interface makes it accessible to novice and seasoned marketers and analysts. Decibel Insight is priced according to your sites' traffic and the features that you require - starting at £0 per month. There are no set up charges, users subscribe online, and integration is straightforward with full support.

  • Gainsight Landing page
    Landing page //
    2023-05-13

Decibel Insight videos

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Adobe Think Tank - Ben Harris, CEO, Decibel Insight

Gainsight videos

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Gainsight Product Overview

Category Popularity

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Customer Success
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Customer Success
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Help Desk
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User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Decibel Insight and Gainsight

Decibel Insight Reviews

8 Awesome Web Usability Testing Apps for your Startup
Decibel Insight: Decibel Insight offers a free plan that allows upto 5,000 pageviews and 7 days video retention. Its not a Trial account, the account will be free for life.
Source: techbloke.com

Gainsight Reviews

We’ve Tried 5 WalkMe Alternatives (Here’s Our Feedback)
Because Gainsight is integrated into Salesforce, you will first need to create a Salesforce account in order to install the Gainsight into your product. Gainsight offers you great customer success metrics and analytics, but not exceptional UI and in-app experiences.
Source: userpilot.com

What are some alternatives?

When comparing Decibel Insight and Gainsight, you can also consider the following products

Smartlook - Qualitative analytics for websites and mobile apps Start understanding the 'whys' of your users' behaviors with clear, visual insights. With session recordings and event tracking, you get the complete picture.

Totango - Totango is a Customer Success Software Platform

Hotjar - The #1 Leader in Heatmaps, Recordings, Surveys & More. Sign up for a 15-day free trial and start learning from real user behavior today!

Churnzero - ChurnZero is the Customer Success Platform built for growing SaaS and subscription businesses.

Google Analytics - Improve your website to increase conversions, improve the user experience, and make more money using Google Analytics. Measure, understand and quantify engagement on your site with customized and in-depth reports.

Planhat - Customer success has changed. Meet the modern Customer Platform!

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