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Metabase - Metabase is the easy, open source way for everyone in your company to ask questions and learn from...
Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
Mode - A complete analytical toolkit, free forever
tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page
Tableau - Tableau can help anyone see and understand their data. Connect to almost any database, drag and drop to create visualizations, and share with a click.
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.