DataKnowl is a versatile CRM and Customer Service platform designed to transform how businesses interact with their customers. It integrates a user-friendly CRM, an efficient Business Phone System, and an omni-channel Cloud Contact Center to offer seamless communication across various channels, including voice, email, chat, and social media. This ensures businesses can provide a consistent and personalized customer experience.

The platform also features a straightforward Support Ticketing System, streamlining the process of managing and resolving customer inquiries efficiently. What truly distinguishes DataKnowl is its cutting-edge AI-based Virtual Agents. These agents can automate a myriad of customer service tasks, from answering FAQs to guiding through transactions, effectively acting as an extended arm of your customer service team.

Moreover, DataKnowl introduces the concept of V-Force, a Virtual Workforce powered by these Virtual Agents. This innovative approach allows businesses to deploy Virtual Receptionists and other automated roles that can handle appointments, bookings, and provide information, among other tasks. This not only enhances the customer experience by ensuring quick and accurate responses but also significantly reduces the load on human agents, allowing them to focus on more complex and sensitive interactions.

By leveraging the power of AI and automation, DataKnowl aims to revolutionize customer engagement and workforce management. It is the ideal platform for businesses looking to boost their customer service efficiency, enhance customer satisfaction, and drive operational growth in the digital era.

Vaizle is a marketing analytics suite designed to empower marketing managers, and marketing agencies. It helps companies visualize complex marketing analytics data and make data-driven, informed decisions. The suite offers a set of features for social media and ad analytics that make the day-to-day lives of marketers easier.

Here’s how Vaizle customers use the tool to increase productivity and scale marketing operations profitably:

1. Get quick actionable insights from marketing data
2. Visualize marketing data from multiple channels in a single live dashboard
3. Save time by using data connectors to automatically update marketing reports
4. Create white-labeled marketing reports for leadership and clients
5. Scale marketing operations effectively by maintaining checks and balances

Social media analytics and data connectors: 1. Meta: Facebook and Instagram 2. YouTube 3. LinkedIn

Ad platforms Analytics and data connectors: 1. Meta Ads 2. Google Ads 3. LinkedIn Ads 4. Amazon Ads

Web analytics and data connectors: 1. Google Analytics 2. Google Search Console Analytics 3. Shopify Analytics