DataKnowl is a versatile CRM and Customer Service platform designed to transform how businesses interact with their customers. It integrates a user-friendly CRM, an efficient Business Phone System, and an omni-channel Cloud Contact Center to offer seamless communication across various channels, including voice, email, chat, and social media. This ensures businesses can provide a consistent and personalized customer experience.

The platform also features a straightforward Support Ticketing System, streamlining the process of managing and resolving customer inquiries efficiently. What truly distinguishes DataKnowl is its cutting-edge AI-based Virtual Agents. These agents can automate a myriad of customer service tasks, from answering FAQs to guiding through transactions, effectively acting as an extended arm of your customer service team.

Moreover, DataKnowl introduces the concept of V-Force, a Virtual Workforce powered by these Virtual Agents. This innovative approach allows businesses to deploy Virtual Receptionists and other automated roles that can handle appointments, bookings, and provide information, among other tasks. This not only enhances the customer experience by ensuring quick and accurate responses but also significantly reduces the load on human agents, allowing them to focus on more complex and sensitive interactions.

By leveraging the power of AI and automation, DataKnowl aims to revolutionize customer engagement and workforce management. It is the ideal platform for businesses looking to boost their customer service efficiency, enhance customer satisfaction, and drive operational growth in the digital era.

You shouldn’t have to feel weird about sending out your scheduling link.

Looking back at the times when we used to exchange 10 emails to find a time to meet feels like the dark ages. But we have a long way to go. The scheduling tools of today put the burden on the recipient, which can be even more inconvenient than trading emails in the first place. We believe using a scheduling tool should be just as easy for the recipient as it is for the sender.

Why the folks you’re sending your scheduling link to will love SavvyCal:

1. Personalize links to make a great impression while also reducing the steps needed to schedule a time.
2. Allow recipients to overlay their calendar on top of yours to instantly find a time that works for everyone.
3. Offer multiple meeting durations so recipients can book as little or as much time as they need.

Why you’ll be glad you switched to SavvyCal:

1. Ranked availability enables you to set preferred times you’d like to meet without constraining your availability.
2. Frequency limits keep your calendar from becoming overwhelming so you still have time for Deep Work.
3. Check for conflicts across multiple calendars and set which calendar you want to store each meeting in.
4. Preview and manually allow or block off time before sending so never have to worry about your availability.