Keatext is a CX analytics solution that provides AI-based predictive recommendations to improve customer satisfaction.
Get recommendations from your customer responses like reviews, open ended surveys, and contact center tickets to support data-driven decisions and be a more customer-centric organization.
Bring forward decisions with impact: Zero in on opportunities to increase ROI and identify strengths and weaknesses from your customer data
Monitor every stage of the customer journey: Build a complete view of what drives customer satisfaction and discontent
Automate how you generate customer intelligence: Uncover customer insights you can act on without any heavy lifting
Key features
The application is cloud-based and requires no advanced setup or training to start getting insights.
Keatext is trusted by companies in over 10 industries including Lenovo, Intuit, and Intelcom. By using the platform, clients not only improve their customer experience KPIs but help their organization become more customer-centric.
No features have been listed yet.
RapidMiner - RapidMiner is a software platform for data science teams that unites data prep, machine learning, and predictive model deployment.
Chattermill - Extract actionable insights from customer feedback using deep learning
Alteryx - Alteryx provides an indispensable and easy-to-use analytics platform for enterprise companies making critical decisions that drive their business strategy and growth.
Google Cloud Machine Learning - Google Cloud Machine Learning is a service that enables user to easily build machine learning models, that work on any type of data, of any size.
Farrago - Intuitive soundboard app to quickly play sound bites, audio effects, and music clips.
MATLAB - A high-level language and interactive environment for numerical computation, visualization, and programming