Fueled by Damco's technological expertise, the Dealer Management System (DMS) revolutionizes the supply chain aspects of businesses that possess vast dealership and distribution networks. This transformation is achieved by enhancing distribution channels, fortifying relationships, and optimizing sales, all consolidated within a single platform.

DMS encompasses vital features for the industry, including 24/7 inventory monitoring, automated creation of sales orders, and customer relationship management. These features synergize to enable businesses to enhance their end-to-end supply chain efficiency and foster multi-level collaboration, resulting in an improved customer experience and heightened revenue generation.

Beyond simplifying collaboration and operations across diverse levels, Damco's DMS also cultivates better customer relationships through highly personalized interactions, improved service efficiency, and transparent, omnichannel communication. This new-age solution incorporates modern functionalities, positioning it as indispensable for enterprises equipped with extensive dealer networks. DMS is a solution that assists organizations in overcoming a range of operational challenges while delivering business benefits such as:

An all-inclusive platform solution designed for both dealers and distributors

Enhanced collaboration spanning all tiers

24X7 access to inventory and order information

Smooth and optimized workflows

Enhanced order monitoring and operational transparency

Performance evaluation is driven by data insights

Higher profitability

With PAQATO, online retailers offer their customers an outstanding after sales experience and ensure maximum satisfaction. Personalized shipping notifications and a tracking page in their own store turn customers into loyal fans. Through proactive multi-channel communication, online stores exploit cross-selling potential during the shipping process and collect strong customer reviews. At the same time, smart shipment controlling allows online retailers to maintain a full overview of their shipping processes and reduce their service costs with transparent data. Today, over 1,000 e-commerce companies such as OTTO, Peek & Cloppenburg, ROSE Bikes and KoRo are already delighting their customers with outstanding after-sales experiences.