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CyTrack VS C-Zentrix Contact Center

Compare CyTrack VS C-Zentrix Contact Center and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
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CyTrack logo CyTrack

Customer experience technology to communicate with customers in any way they choose, connecting them to the right person with accurate information to hand

C-Zentrix Contact Center logo C-Zentrix Contact Center

C-Zentrix Contact Center is the fastest growing feature-rich customer experience software solution that brings to you the most comprehensive solution for the multi-touch contact centers offers on-premise, hybrid or cloud.
  • CyTrack Landing page
    Landing page //
    2022-01-16
  • C-Zentrix Contact Center Landing page
    Landing page //
    2023-08-20

Category Popularity

0-100% (relative to CyTrack and C-Zentrix Contact Center)

CyTrack

C-Zentrix Contact Center

Call Center Software
100 100%
Call Center Software
0% 0
Customer Support
0 0%
Customer Support
100% 100
Cloud Contact Center
100 100%
Cloud Contact Center
0% 0
Help Desk
0 0%
Help Desk
100% 100

User comments

Share your experience with using CyTrack and C-Zentrix Contact Center. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare CyTrack and C-Zentrix Contact Center

CyTrack Reviews

Best Call Center Software: The Complete List (2020 Update)
CyTrack Customer Experience technology integrates into your telephone systems, CRM and database, allowing you to respond immediately and professionally to customers across a broad range of channels. Businesses can now connect customers to the right person, provide them with accurate information and imrpove overall customer experience and your business.
Source: biz30.timedoctor.com

C-Zentrix Contact Center Reviews

Best Call Center Software: The Complete List (2020 Update)
C-Zentrix Contact Center has created a solution tthat is easy to integration with third party databases and CRMs. They also help improve the relationship of businesses and customers by leveraging customer data.
Source: biz30.timedoctor.com

What are some alternatives?

When comparing CyTrack and C-Zentrix Contact Center, you can also consider the following products

StataPile - Analyze every call to identify operational or service-based issues before you lose customers, automate coaching for all your agents, and gain insight into not only how many sales you receive, but also how many sales you lose—and why.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

EasyCall Cloud - EasyCall is call center system software easy and intuitive, the fully managed cloud solution for inbound and outbound calls of your contact and call center.

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

JivoChat - JivoChat is a live chat that enables you to talk to visitors on your website

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