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Customerly VS ServiceNow

Compare Customerly VS ServiceNow and see what are their differences

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Customerly logo Customerly

Best-in-Class Customer Lifecycle Software

ServiceNow logo ServiceNow

ServiceNow automates and manages global enterprise service relationships. Create a single system of record for enterprise services, automate manual tasks, consolidate legacy ITIL systems.
  • Customerly Landing page
    Landing page //
    2023-06-17
  • ServiceNow Landing page
    Landing page //
    2022-07-12

Customerly videos

+ Add

Customerly Live Chat Funnel REVIEW - SaaS Master

More videos:

  • Review - Nurture Your Customers from Beginning to End with Customerly (Onboarding and Review)
  • Review - Customerly Pitchground LTD Review

ServiceNow videos

+ Add

User Experience | What is ServiceNow and How Can It Help Me Do My Job?

More videos:

  • Review - ServiceNow Product Review
  • Tutorial - ServiceNow Application Review - How to Disable All Mandatory Form Fields Simultaneously in Madrid

Category Popularity

0-100% (relative to Customerly and ServiceNow)

Customerly

ServiceNow

CRM
100 100%
CRM
0% 0
Help Desk
0 0%
Help Desk
100% 100
Customer Support
100 100%
Customer Support
0% 0
Project Management
0 0%
Project Management
100% 100

User comments

Share your experience with using Customerly and ServiceNow. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Customerly and ServiceNow

Customerly Reviews

We have no reviews of Customerly yet.
Be the first one to post

ServiceNow Reviews

13 tools to use for DevSecOps automation
💰 ServiceNow is a cloud computing platform to help companies manage digital workflows for their operations. The ServiceNow node allows you to manage, among others, incidents, business services, and user roles.
Source: n8n.io
The Best Asset Management Software of 2017
Bottom Line: ServiceNow asset management is usable from a features perspective, but is burdened by a complex user interface that's mostly the result of it being part of a much larger business application framework.
Source: au.pcmag.com

Social recommendations and mentions

Based on our record, ServiceNow seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Customerly mentions (0)

We have not tracked any mentions of Customerly yet. Tracking of Customerly recommendations started around Mar 2021.

ServiceNow mentions (2)

  • Case creation via email
    The instance email address is tied to the instance name. Rename the instance and the email address also changes. You cannot change the email address otherwise. However, as mentioned, you can have a custom email address [something@yourdomain.com](mailto:something@yourdomain.com) forward to the instance email address. From a user perspective, they wouldn't be using a servicenow.com email address and you have to... Source: about 1 year ago
  • Is there a payment service that can be used in the Caribbean?
    Wrong sub, friend. This is for the product servicenow. Source: over 2 years ago

What are some alternatives?

When comparing Customerly and ServiceNow, you can also consider the following products

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

HelpCrunch - HelpCrunch Live Chat: Turn prospects into customers, drive sales and improve retention with a rich toolbox combining modern live chat, in-app messenger, email marketing, CRM and marketing automation.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Stonly - Create interactive step-by-step guides

Jira Service Desk - IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.

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