Software Alternatives, Accelerators & Startups

CustomerLabs VS mParticle

Compare CustomerLabs VS mParticle and see what are their differences

CustomerLabs logo CustomerLabs

World's 1st First-Party Data Ops Platform for Marketers, CustomerLabs 1PD Ops

mParticle logo mParticle

mParticle is the customer data platform for brands leading the CX revolution. Unify data and simplify partner integrations with enterprise-class security and reliability.
  • CustomerLabs Landing page
    Landing page //
    2023-09-13

CustomerLabs 1PD Ops (First-Party Data Operations) enables businesses to collect, unify, and activate first-party data seamlessly. It helps e-commerce brands, lead-gen businesses, and agencies improve ad targeting, personalize customer journeys, and drive higher conversions without relying on third-party cookies.

  • mParticle Landing page
    Landing page //
    2023-08-24

mParticle believes that better customer experiences begin with better data. Its Customer Data Platform helps engineers, product managers, and marketers at companies like Spotify, Paypal, NBCUniversal, Starbucks, and Airbnb improve data quality and simplify integrations across the entire marketing stack. Founded in 2013, mParticle is headquartered in New York City with offices in San Francisco, Seattle, and London and manages more than 500 billion API calls monthly.

CustomerLabs

$ Details
-
Platforms
-
Release Date
2013 June
Startup details
Country
United States
State
Delaware
City
New Castle
Founder(s)
Vishnu Vankayala
Employees
20 - 49

mParticle

$ Details
Platforms
Android iOS Web Roku
Release Date
2013 March
Startup details
Country
United States
State
New York
City
New York
Founder(s)
Andrew Katz
Employees
100 - 249

CustomerLabs features and specs

  • User-Friendly Interface
    Action Recorder by CustomerLabs offers a simple and intuitive interface that makes it easy for users to set up and manage their recordings without needing extensive technical knowledge.
  • Robust Tracking Capabilities
    The tool provides comprehensive tracking of user interactions across websites, allowing businesses to gather valuable insights into customer behavior.
  • Integration with Marketing Tools
    CustomerLabs Action Recorder integrates seamlessly with a variety of marketing platforms, enabling businesses to enhance their marketing strategies using real-time data.
  • Real-Time Data Capture
    The application captures user interactions in real-time, allowing businesses to quickly adapt and respond to customer needs.

Possible disadvantages of CustomerLabs

  • Limited Customization Options
    Some users may find that the Action Recorder lacks advanced customization features for tracking specific user interactions.
  • Potential Performance Impact
    Implementing the tracking script on websites may slightly affect page load times, which could impact user experience.
  • Complexity in Advanced Features
    While the basic features are user-friendly, leveraging more advanced capabilities may require a steeper learning curve.
  • Pricing Structure
    Depending on the scale of use, the pricing model might not be cost-effective for smaller businesses or startups.

mParticle features and specs

  • Integrations
    Connect to 300+ of the leading marketing, analytics, warehousing, and activation tools
  • Demo Version
    demo.mparticle.com

CustomerLabs videos

[Action Recorder Review] - One of the Best Recorders for Gaming!

mParticle videos

mParticle Overview

More videos:

  • Tutorial - mParticle - 3DS Max 2014 Tutorial. Level: advanced (creating flying paper)

Category Popularity

0-100% (relative to CustomerLabs and mParticle)
Analytics
46 46%
54% 54
Customer Data Integration
Customer Data Platform
46 46%
54% 54
Web Analytics
22 22%
78% 78

User comments

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Social recommendations and mentions

Based on our record, mParticle seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

CustomerLabs mentions (0)

We have not tracked any mentions of CustomerLabs yet. Tracking of CustomerLabs recommendations started around Mar 2021.

mParticle mentions (2)

  • Huge memory leak on all browsers?
    Checking the logs, I found calls to mparticle.com. If those are not successful, the browser tab freezes completely. Safari eventually detects this and reloads it - just to freeze again. Source: almost 3 years ago
  • What exactly is mparticle?
    For example, if you open and order something in a popular US-based food delivery app, you'd find DNS queries made to various mparticle.com subdomains while using the app because they use mParticle to:. Source: almost 3 years ago

What are some alternatives?

When comparing CustomerLabs and mParticle, you can also consider the following products

Astronomer - Capture every user event and route them anywhere. Automatically

Segment - We make customer data simple.

Hightouch - What if you could power real-time product experiences with the analytical horsepower of a data warehouse?

Birdly - Birdly is an expense management and expense report solution for SMBs.

AdRoll - AdRoll is a leader in retargeting display advertising. Draw the right people with the right strategies.

ChurnKey - The only platform that fixes every type of churn for you.