Software Alternatives, Accelerators & Startups

CustomerGlu VS Upscale

Compare CustomerGlu VS Upscale and see what are their differences

CustomerGlu logo CustomerGlu

Retain and acquire new users through gamification

Upscale logo Upscale

Crush your revenue goals faster with Upscale, the sales engagement platform
  • CustomerGlu Landing page
    Landing page //
    2023-07-09
  • Upscale Landing page
    Landing page //
    2023-04-29

Upscale is a sales engagement platform that provides multi-touch prospect engagement using email, phone calls, social media, and more. Sales teams can bring consistency in interactions and follow-ups with prospects through sales outreach automation. The AI-powered insights help automate communication with guided recommendations on the next steps. It provides the scope of personalization, automates routine tasks through triggers, and ensures consistency at scale. Sales representatives can engage prospects with meaningful conversations by analyzing call recordings and A/B testing variations.

Sales teams can design revenue-generating prospecting sequences with actionable insights from personalized sales activities. Upscale helps in building repeatable sequences by identifying actions that replicate winning behavior. You can design the core of dynamic sales playbooks by understanding different personas, use cases, and other aspects. The curated sales stack on Upscale ensures sales development representatives can outperform their target and crush the organization-level revenue goals faster.

With a sales engagement platform, you can optimize the sales funnel across multiple channels to increase the conversion rate. It enables you to adopt repeatable sales processes that attract winning, more qualified prospects. There is a considerable improvement in sales team collaboration. You can identify best practices from different sales development reps and create winning strategies at scale. The actionable insights help you strengthen your revenue generation efforts and prove strategic value simultaneously.

A sales engagement platform is an essential tool in the remote selling environment. You can cover sales activities exhaustively with a structured approach. Sales workflows help eliminate guesswork from sales activities. Within a digital salesroom, sales engagement applications work as accelerators and empower the entire sales team to achieve consistent results.

CustomerGlu

Pricing URL
-
$ Details
-
Release Date
-

Upscale

Website
upscale.ai
$ Details
Free Trial $50.0 / Monthly (Per Licence of Basic Plan (charged annually))
Release Date
2021 July

CustomerGlu features and specs

  • User Engagement
    CustomerGlu provides tools for creating interactive and gamified experiences that can significantly increase user engagement levels.
  • Customization
    Offers a high degree of customization, allowing businesses to tailor their campaigns and interactions to fit their brand voice and audience's preferences.
  • Easy Integration
    CustomerGlu provides seamless integration with existing platforms, making it easy to start running campaigns without extensive technical setup.
  • Analytics and Insights
    The platform provides robust analytics, helping businesses gain insights into customer behavior and campaign performance for better strategy formulation.
  • Scalability
    CustomerGlu is designed to scale with a growing user base, making it suitable for businesses of varying sizes.

Possible disadvantages of CustomerGlu

  • Customization Complexity
    While highly customizable, the complexity of customizing campaigns may require a learning curve or additional resources for some businesses.
  • Cost
    Depending on the scale and features used, the cost may be a concern for smaller businesses or startups.
  • Dependency on Internet
    As a web-based platform, CustomerGlu's functionality is dependent on a stable internet connection, which could be a limitation in areas with connectivity issues.
  • Limited Offline Capabilities
    The platform may not fully support offline interactions or tracking, which could be a drawback for certain types of consumer engagements.

Upscale features and specs

  • Multi-channel Outreach
    Available
  • Cadence + Automation
    Available
  • Sales Task Management
    Available
  • Dialer + Call Recording
    Available
  • Analytics + Reporting
    Available
  • Ready-to-use Integrations
    Including CRMs, ESPs, Automation Tools, Productivity Tools, etc.

CustomerGlu videos

Scratch Card and Slot Machine | CustomerGlu | Purplle | Gamification

More videos:

  • Review - Webcast | Grocery Subscription during and post COVID - 19 | BBDaily | CustomerGlu

Upscale videos

EP Gear Review: Viktos Upscale Sling Bag 2

More videos:

  • Review - Rega Planar 10 Turntable Review w/ Upscale Audio's Kat Ourlian

Category Popularity

0-100% (relative to CustomerGlu and Upscale)
Analytics
100 100%
0% 0
Sales Automation
34 34%
66% 66
Photos & Graphics
0 0%
100% 100
Email Marketing
100 100%
0% 0

Questions and Answers

As answered by people managing CustomerGlu and Upscale.

What makes your product unique?

Upscale's answer:

Upscale, a sales engagement platform, improves seller efficiency and productivity by simplifying the execution of daily sales activities. Sales teams can engage prospects with minimal clicks, structure their sales outreach process and facilitate CRM adoption at scale.

Which are the primary technologies used for building your product?

Upscale's answer:

-React.js -Node.js -MongoDB -DynamoDB -Serverless -AWS Lambda -AWS Step Function -AWS SQS -AWS CloudFormation -Next.js -WordPress

Who are some of the biggest customers of your product?

Upscale's answer:

-iZooto -Datawrkz -Affable -Limechat -Elevate -Konnect Insights

What's the story behind your product?

Upscale's answer:

Sandeep Singh encountered challenges in the sales processes at his previous startup, InfiSecure (a B2B bot mitigation platform), which Barracuda Networks acquired in 2019. One of the primary roadblocks and learnings was sales engagement.

How do you get better at booking qualified meetings at scale? How do you make revenue a predictable process? This involves structuring sales activities and ensuring reps don’t follow random prospecting processes. Instead of staying in the dark about activities leading to conversations, sales teams need insights and intelligence. Tracking activities can drive insights to make the most out of them and increase revenue.

Most companies need help to meet the ever-increasing demand for high-volume prospecting. Since everything is manual, sales reps depend on multiple data sources (CRM, social media, and manual notes, among others). It’s time-consuming and erroneous. Upscale is working towards reversing this trend by automating and personalizing prospecting with structured sequences and actionable insights.

Following a successful exit, Sandeep started his startup's second innings with Amit Mastud with Upscale in August 2020. By December 2020, Upscale raised $700,000 in its pre-seed funding from GSF Accelerator, Java Capital, 100x Entrepreneur, and other angel investors. In July 2021, the alpha version of the platform went live. We currently work with more than 60 customers across the USA, Europe, and India.

How would you describe your primary audience?

Upscale's answer:

Upscale is built for sales teams (sales development reps) in B2B SaaS companies responsible for sales prospecting resulting in qualified meetings and accelerating revenue growth.

Why should a person choose your product over its competitors?

Upscale's answer:

Upscale is an affordable and transparent platform that gives you flexible multi-channel sequences, and an intuitive interface. We have 24/7 responsive customer support superstars!

Our focus is to help sales teams create the perfect playbook by automating sales activities, spotting data-driven insights, and equipping sales teams with the knowledge they need to be proactive. All of this will make your sales team stay productive always!

User comments

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What are some alternatives?

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