Software Alternatives & Reviews

Customer Service Academy by Freshdesk VS GetHuman

Compare Customer Service Academy by Freshdesk VS GetHuman and see what are their differences

Customer Service Academy by Freshdesk logo Customer Service Academy by Freshdesk

Become a customer service expert with video lessons 🎓

GetHuman logo GetHuman

Find customer service numbers fast
  • Customer Service Academy by Freshdesk Landing page
    Landing page //
    2023-09-16
  • GetHuman Landing page
    Landing page //
    2022-03-15

Category Popularity

0-100% (relative to Customer Service Academy by Freshdesk and GetHuman)
Customer Support
38 38%
62% 62
Help Desk
24 24%
76% 76
CRM
23 23%
77% 77
Customer Service
100 100%
0% 0

User comments

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Social recommendations and mentions

Based on our record, GetHuman seems to be more popular. It has been mentiond 48 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Customer Service Academy by Freshdesk mentions (0)

We have not tracked any mentions of Customer Service Academy by Freshdesk yet. Tracking of Customer Service Academy by Freshdesk recommendations started around Mar 2021.

GetHuman mentions (48)

  • Klarna says its AI assistant does the work of 700 people
    I used https://gethuman.com/ for a long time, which would describe numbers or phrases you can say to get to the operator. Great idea to have a bot do the work of waiting. - Source: Hacker News / 2 months ago
  • "CEO replaced 90% of support staff with an AI chatbot"
    Check out https://gethuman.com/ if you haven't seen it already. Source: 10 months ago
  • Ridiculous Hold Times
    Hey man, have you tried https://gethuman.com?? There’s an option for the VA, wondering if anyone has had success using this? Wouldn’t hurt to try. Source: 12 months ago
  • What was normal 20-30 years ago, but is considered a luxury now?
    I used to use https://gethuman.com/ to skip to a person. It used to work all the time. These days I just keep mashing the keypad until it realizes I'm dumb and gives me a person. Source: 12 months ago
  • Is calling customer service and getting an actual person a thing of the past? Been on hold for 40mins.
    Look at the website https://gethuman.com/ Before calling. Source: 12 months ago
View more

What are some alternatives?

When comparing Customer Service Academy by Freshdesk and GetHuman, you can also consider the following products

Sherlock - Sherlock provides insights on user engagement for product makers.

Service - Customer service issues solved for you, on demand, for free.

HelpScout - Help Scout is a simple, straightforward way to provide excellent support

FastCustomer - Telephone hold application.

Helpy - The spread of the covid-19 slows down with Helpy

Lucyphone - Telephone hold application.