Software Alternatives & Reviews

Customer Feedback Portal VS Userback

Compare Customer Feedback Portal VS Userback and see what are their differences

Customer Feedback Portal logo Customer Feedback Portal

Ask customers what you should build next

Userback logo Userback

Visual. Feedback. Fast. See any web page through your customers eyes with video screen capture and annotated screenshots.
  • Customer Feedback Portal Landing page
    Landing page //
    2022-03-31
  • Userback Landing page
    Landing page //
    2022-03-08

Userback is a customer feedback solution that lets you collect and manage high-quality feedback from websites and applications using video and annotated screenshots.

Built for designers, developers, product managers and web agencies, Userback will save you time by managing feedback for all your projects in one place.

Userback

$ Details
paid Free Trial $59.0 / Monthly (Unlimited feedback)
Platforms
Web Browser Google Chrome Firefox Wordpress Internet Explorer Edge Safari

Customer Feedback Portal features and specs

No features have been listed yet.

Userback features and specs

  • Screenshot Capturing: Yes
  • Screen recording: yes
  • Annotations: Yes
  • Integrations: Yes
  • Collaboration Tools: Yes
  • Clean UI: Yes
  • Customizable: Yes
  • Feedback widget: Yes
  • Feedback & Commenting: Yes
  • Free Trial: 14-day free trial, no credit card required
  • GDPR Compliant: Yes
  • Browser Extensions: Yes
  • Branding: Yes

Customer Feedback Portal videos

No Customer Feedback Portal videos yet. You could help us improve this page by suggesting one.

+ Add video

Userback videos

Userback Demo

More videos:

  • Review - Userback Review on AppSumo
  • Review - Userback Review - Frictional Client / User Feedback, This One You Don't Want To Miss
  • Demo - UserBack: How To Use This Awesome Tool - Website Maintenance Demo
  • Demo - Userback Overview Video

Category Popularity

0-100% (relative to Customer Feedback Portal and Userback)
Customer Feedback
71 71%
29% 29
User Feedback
85 85%
15% 15
Visual Feeback
0 0%
100% 100
Web App
100 100%
0% 0

User comments

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Social recommendations and mentions

Based on our record, Userback seems to be more popular. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Customer Feedback Portal mentions (0)

We have not tracked any mentions of Customer Feedback Portal yet. Tracking of Customer Feedback Portal recommendations started around Mar 2021.

Userback mentions (3)

  • What is Userback and how does it work?
    Userback is a game changer! It lets me collect feedback from my users in a snap and share it with my dev team so we can fix things faster. It's saved so many headaches from figuring out where to get started by having everything in one location. Check it out here: https://userback.io/. Source: 12 months ago
  • Web designers of reddit, how do you effectively do remote design reviews?
    Userback is a good tool for design review & feedback. Source: over 1 year ago
  • Received an Admiral anti-adblock popup despite uBlock Origin installed and annoyance filters enabled
    The userback.io link appears to relate to the site's hovering "feedback" button on the side, which may be regarded by some as an annoyance, though I'd only block it if it doesn't otherwise remove the feedback function on the site. The other three unblocked URLs are all neccessary for the page to load properly along with many other sites on the internet. Source: over 1 year ago

What are some alternatives?

When comparing Customer Feedback Portal and Userback, you can also consider the following products

Incoming Feedback by Hotjar - Instant visual feedback for your website or app!

Marker.io - Visual feedback and bug reporting tool for websites

Canny - Canny helps you collect and organize feature requests to better understand customer needs and prioritize your roadmap.

Usersnap - Usersnap is a customer feedback software for SaaS companies that need to constantly improve and grow their products.

ProductBoard Customer Feedback Portal - Share feature plans and collect feedback at scale for free

BugHerd - BugHerd: The Website Feedback Tool for Agencies